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Dice.com | Digital Management Holdings, LLC

NOC Analyst

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Job Description

NOC Analyst

Skills

  • Professional Services
  • Digital Strategy
  • Agile
  • Twitter
  • LinkedIn
  • Facebook
  • Training
  • Leadership
  • Policies and Procedures
  • NOC
  • Documentation
  • Regulatory Compliance
  • Effective Communication
  • Load Balancing
  • Presentations
  • Computer Science
  • Information Systems
  • Operating Systems
  • Computer Hardware
  • Software Analysis
  • Network Administration
  • System Administration
  • SNMP
  • Ethernet
  • Routers
  • Management
  • SolarWinds
  • Dragon NaturallySpeaking
  • DNS
  • Command-line Interface
  • Secure Shell
  • PuTTY
  • Service Desk
  • Issue Tracking
  • Maximo
  • TACACS
  • Aruba
  • Active Directory
  • Microsoft Office
  • Microsoft Windows
  • Microsoft SharePoint
  • Computer Networking
  • Cisco
  • Cisco Certifications
  • Routing
  • Switches
  • TCP/IP
  • Wireless Communication
  • Workflow
  • Change Management
  • Incident Management
  • Soft Skills
  • Multitasking
  • FOCUS
  • Network
  • Communication
  • Attention To Detail
  • PASS
  • DMV
  • DICE
  • Honesty
  • Collaboration
  • Insurance
  • Finance
  • Health Care
  • Professional Services
  • Digital Strategy
  • Agile
  • Twitter
  • LinkedIn
  • Facebook
  • Training
  • Leadership
  • Policies and Procedures
  • NOC
  • Documentation
  • Regulatory Compliance
  • Effective Communication
  • Load Balancing
  • Presentations
  • Computer Science
  • Information Systems
  • Operating Systems
  • Computer Hardware
  • Software Analysis
  • Network Administration
  • System Administration
  • SNMP
  • Ethernet
  • Routers
  • Management
  • SolarWinds
  • Dragon NaturallySpeaking
  • DNS
  • Command-line Interface
  • Secure Shell
  • PuTTY
  • Service Desk
  • Issue Tracking
  • Maximo
  • TACACS
  • Aruba
  • Active Directory
  • Microsoft Office
  • Microsoft Windows
  • Microsoft SharePoint
  • Computer Networking
  • Cisco
  • Cisco Certifications
  • Routing
  • Switches
  • TCP/IP
  • Wireless Communication
  • Workflow
  • Change Management
  • Incident Management
  • Soft Skills
  • Multitasking
  • FOCUS
  • Network
  • Communication
  • Attention To Detail
  • PASS
  • DMV
  • DICE
  • Honesty
  • Collaboration
  • Insurance
  • Finance
  • Health Care
  • SummaryAbout DMIDMI is a global professional services company that specializes in digital strategy, design, transformation, and support.

More than your basic systems integrator or big-box advisor, we are a new breed of partner that blends human-centric consulting and design with agile engineering, delivery, and global scale. We believe that digital transformation is an end-to-endless evolutionary process that requires technology solutions and partners that meet organizations w they are. Consultants at the core, DMI has been delivering mission-critical, enterprise grade solutions since 2002 for more than a hundred Fortune 1,000 enterprises, various state and local government agencies and all fifteen U.S. federal departments. DMI has grown to 2,100+ employees globally and has been continually recognized by top industry analysts as well as a Top Workplace in the USA and Remote.



DMInc | Careers | Twitter | LinkedIn | FacebookAbout the OpportunityDMI is looking for an NOC Analyst to join us.



Duties and responsibilities:
  • Effectively monitor all devices, platforms, and services within a network environment
  • Manage and coordinate NOC team shift coverage to ensure NOC operations are running efficiently and effectively
  • Provide direction, training, and leadership to NOC staff, ensuring tasks are completed and that processes and procedures are followed in accordance with documented policies and procedures.
  • Assist with managing NOC standard process and procedure documentation
  • Ensure efficient resolution of service requests and incidents, ensuring compliance with assigned SLAs.
  • Provide timely, accurate, and effective communication on service-impacting incidents
  • Assist with any service-related projects as required
  • Analyzing client LANs/WANs, isolating the source of problems, and recommending reconfiguration and implementation of new network hardware to increase performance
  • Modifying command language programs and network start-up files, assigning/reassigning network device logical, and participating in load-balancing efforts throughout the network to achieve optimum device utilization and performance, Statewide Network Management Services (SNMS).
  • Troubleshooting network/user problems, and presenting resolutions for implementation
  • Preparing a variety of network resource reports
QualificationsEducation and Years of Experience:

This position requires an Associate's Degree from an accredited college or university in Computer Science, Information Systems, Engineering or a related field; or two (2) years of college or university study in Computer Science, Information Systems, Engineering or a related field. If applicable, the candidate should be certified as a network administrator for a specific network operating system as defined by the State. Certification criteria are determined by the network operating system vendor. Two (2) additional years of specialized experience may be substituted for the required education.

    General Experience:

    The proposed candidate must have at least two (2) years of experience in a computer-related field. This individual must have advanced knowledge of network operating systems

      Specialized Experience:

      The proposed candidate must have at least one (1) year of experience in one or more of the following areas: data communications engineering, data communications hardware or software analysis, network administration or management, data communications equipment installation and maintenance, or computer systems administration and management. This individual must also have experience with SNMP and RMON based software products. Additionally, he/she must have knowledge of Ethernet, FDDI and high-speed WANs and routers.

      Required and Desired Skills/Certifications:
      • Practical Requirement / Experience Tools
      • Demonstrated experience with an IT Network Management and Monitoring system (e.g. SolarWinds Orion)
      • Understanding of DNS / how it functions and how it's used
      • CLI (Command Line Interface)
      • SSH Client (e.g. PuTTY)
      • Any service desk/ticketing system (e.g. Maximo)
      • Cisco TACACS, Aruba ClearPass
      • Microsoft Active Directory
      • Fundamental MS Office Suite, Windows/other OS, SharePoint knowledge
      Technology:
      • Demonstrable networking knowledge
      • Cisco switching and routing fundamentals.