Job Description
Enterprise Wifi Consultant Cincinnati, OH Key Responsibilities:
Advanced Meraki support: Provide technical support for Meraki solutions, diagnosing and resolving network incidents across client environments. Understand RF Optimization and 802.11. Collaborate with Tier 1 support: Act as an escalation point for complex Meraki-related issues, offering expert guidance to junior engineers. Client engagement:
Proactively engage with clients to maintain high satisfaction, ensuring clear communication on issue resolutions and network enhancements. Network optimization:
Identify and implement improvements to client networks using Meraki's features for enhanced performance and reliability. Documentation:
Maintain accurate records of client networks, configurations, and troubleshooting procedures. Required Skills and Experience:
Meraki expertise: Strong hands-on experience with Cisco Meraki products, including dashboards, switches, and access points. Meraki certification preferred. Analytical mindset:
Excellent troubleshooting skills, capable of diagnosing complex network issues. Customer-focused:
Skilled in client interactions and communicating technical solutions in a clear and approachable manner. Team player:
Ability to collaborate in a team-oriented environment, mentoring and supporting junior engineers EEO Statement:
Brooksource is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. Benefits & Perks Benefits & Perks:
Brooksource offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee's needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays. We also offer an Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching, etc. Pay Disclaimer:
The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. Pay:
$80,000.00 - $110,000.00 per year Benefits:
Dental insurance Flexible schedule Health insurance Application Question(s): How many years of Cisco Meraki experience do you have? Location:
Cincinnati, OH 45245 (Required) Work Location:
In person
