Position Summary:

As a Software Development Engineer in Test at JetBlue, you will build and maintain scalable automated testing solutions for mission critical Airline Operations applications while partnering closely with software engineers to improve product quality and delivery efficiency.

Skilled in validating complex operational workflows,system integrations,APIs and end to end business processes supporting reliable airline operation.

You will contribute to test framework development, CI/CD integration, and defect detection earlier in the lifecycle.

Essential Responsibilities:

Develop reusable automation frameworks and test utilities for Airline Operations applications and services Build API, integration, end-to-end, and regression automation solutions and regression testing solutions covering critical operational workflows Integrate automated tests into CI/CD pipelines. Validate complex integrations and data flows between Airline Operations platforms and upstream/downstream systems. Partner with Airline Operations stakeholders and Product teams to understand operational processes, business rules, system dependencies, and potential operational impact. Analyze automation and application failures, troubleshoot test instability, and perform root cause investigations across interconnected systems. Participate in design discussions, code reviews, and quality architecture conversations. Analyze failures, troubleshoot test instability, and support root cause investigations. Collaborate with QA Analysts, developers, DevOps, and product stakeholders. Contribute to automation metrics and quality reporting. Prior experience working in the airline industry, with a strong understanding of airline operations and operational workflows, is mandatory. Candidates should have hands-on experience testing or supporting airline operational system

Other duties as assigned

Minimum Experience and Qualifications:

Bachelor's degree in Computer Science or a relevant area; OR demonstrated capability to perform job responsibilities with a combination of a High School Diploma/GED and at least four (4) years of previous related work experience

Three (3) years of previous experience as part of a Software Development Team of testers

Three (3) years of previous experience using Test Management Software

Strong knowledge of software development lifecycle

Understanding of one of the programming languages JavaScript or Python

Understanding of Microsoft Azure technologies

Prior experience working in the airline industry, with a strong understanding of airline operations and operational workflows, is mandatory. Candidates should have hands-on experience testing or supporting airline operational system Available for overnight travel (10%)

Must pass pre-employment drug test Must be legally eligible to work in the country in which the position is located

Authorization to work in the US is required, this position is not eligible for visa sponsorship

Preferred Experience and Qualifications:

Experience in Playwright & Mabl tool is preferable

Experience with testing and debugging mobile native applications across different devices and operating systems

Knowledge of full app development lifecycle, from concept to deployment and maintenance

Familiarity with Agile development methodologies, such as Scrum or Kanban

Knowledge of different testing methodology

Knowledge of Rest API and HTTP Methods

Experience with API Testing tools Postman or RestAssured

Experience implementing API automation frameworks

Experience Implementing Mocks and Stubs in a test environment

Knowledge of TCP/IP, Firewalls, Networking theory and server environments

Knowledge of Testing windows desktop, Native Mobile App, web applications, web services and interfaces

Knowledge of Microsoft Office Suite, including Outlook, Project, Excel, Word and Visio

Focused and driven to excellence to ensure quality of deliverables

Excellent verbal and written communication skills

Ability to work in a fast-paced environment

Excellent customer service and an understanding of how IT is ultimately delivered to the customer

Crewmember Expectations:

Regular attendance and punctuality Potential need to work flexible hours and be available to respond on short notice

Able to maintain a professional appearance

When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light aircraft cleaning

Must be an appropriate organizational fit for the JetBlue culture, that is, it must exhibit the JetBlue values of Safety, Caring, Integrity, Passion, and Fun Promote JetBlue's #1 value of safety as a Safety Ambassador, supporting JetBlue's Safety Management System (SMS) components, Safety Policy and behavioral standards

Identify safety and security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue's confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report (SAR))

The use of ChatGPT or any other automated tool during the interview process will disqualify a candidate from being considered for the position.

Equipment:

Computer and other office equipment

Work Environment:

Hybrid work environment

Traditional office environment

Physical Effort:

Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary)

Compensation:

The base pay range for this position is between $90,500.00 and $128,600.00 per year. Base pay is one component of JetBlue's total compensation package, which may also include access to healthcare benefits, a 401(k) plan and company match, crewmember stock purchase plan, short-term and long-term disability coverage, basic life insurance, free space available travel on JetBlue, and more. #LI-Hybrid

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