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T
TEKsystems
Dispatcher Waste Management - Overnight
Career Insights for Network Analyst / Specialist
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Scorecard
Based on Texas data
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What they do
A Network Analyst or Specialist plans, implements, tests and maintains computer systems within a company. Analyses businesses to identify problems and recommends suitable technical solutions.
$88,627 / year median in Texas
+4% projected growth
Job Description
Dispatcher Waste Management - Overnight TEKsystems - 3.8 Arlington, TX Job Details Temporary | Temp-to-hire $21 an hour 9 hours ago Benefits Commuter assistance Health savings account AD&D insurance Disability insurance Health insurance Dental insurance 401(k) Paid time off Employee assistance program Vision insurance Life insurance Qualifications Incident report management Mid-level Phone call screening Customer support ticket management Waste management Customer support Dispatch record maintenance Emergency communication Quality data entry Full Job Description Description Answer inbound phone calls, including customer initial and follow up calls and response team calls with professionalism and ability to follow customer specific exceptions where applicable. Collect incident details Communicate with customer contacts on and offsite Notify ER Specialist (ERS) of any technical assistance needed by customer or response crew or self. Document in ticketing system with data entry accuracy. (2nd phase after some training) Communicate with responding teams during response at required update times logging calls with accuracy and clarity. (2nd phase after some training) Then also dispatching the internal team or 3rd party offices We obtain all the job documentation - summary of events then we put it into our ticketing systems
Pay:
$21 Top Skills Details Customer service Data entry Dispatching Environmental clean up Ticketing Waste management Additional Skills & Qualifications The Customer Support Specialist (CSS) is a primary GROC call center representative who is expected to perform significant administrative tasks pertinent to the calls received, tickets created, and expectations as shown below. It is further expected that when any questions, concerns or issues arise the CSS communicates with the Emergency Response Specialist (ERS) immediately to ensure accurate, clear processes are followed and opportunities for learning are had. Experience Level Intermediate Level #westpriority26 Job Type & Location This is a Contract to Hire position based out of Arlington, TX 76011. Pay and Benefits The pay range for this position is $21.00 - $21.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Arlington,TX 76011.
San Francisco Fair Chance Ordinance:
Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.Massachusetts Lie Detector:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.Benefits
- Paid Time Off (PTO)
- Sick Leave
- 401(k) Plans
- Other Retirement and Savings