Network Engineer - II

Network Engineer - II Ampcus, Inc United States, Texas, Irving 8951 Cypress Waters Boulevard (Show on map) May 04, 2026 Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.

Job Title:

Network Engineer -

II Job Location:

Irving, TX Location:

Irving, TX Duration:

12 months

Responsibilities:

Verify/validate order details and work scope, perform pre-install testing, resolve any issues that could impact service or delay the due date. Process telephone number ports and verify completion. Complete new telephone number activations. Complete service/TN migrations between different VoIP products. Complete the removal of system translations associated with service disconnects. Lead customer and vendor activation conference bridges. Perform call traces to verify correct end-to-end call routing and troubleshoot and resolve issues as necessary. Perform collaborative service installation and troubleshooting activities with peer workgroups. Drive escalations with the appropriate internal/external teams for resolution. Complete all assigned tasks in workflow systems within the required SLA. Document detailed notes in applicable engineering systems/applications.

MUST HAVE SKILLS

Well-versed in overall telecommunications, particularly Voice over IP (VoIP) Strong customer service/vendor management experience Willingness to work rotating shifts including occasional weekends and holidays Ability to obtain a government security clearance

DESIRED SKILLS

Experience with routers, switches, firewalls, session border controllers and connectivity correlation from end-to-end Working knowledge of Cisco Broadsoft/Broadworks Familiarity with IP phones, analog gateways, paging and adjunct equipment (Polycom, Ribbon, Cisco, Audiocodes) Working knowledge of Sonus switches and associated network components Working knowledge of Microsoft Office applications (Excel, Word) and/or Google Workspace (Gmail, Sheets, Docs, Drive)

EDUCATION/CERTIFICATIONS

Technically aligned Associate's Degree or Bachelor's Degree with one or more years of relative work experience Desired certifications - (CCNA, CCNP, and/or other vendor equivalents) Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.