Responsible for the design, implementation, configuration, maintenance, and support of city-wide voice, data, video networks, and Unified Communications. This role leads the installation, administration, and optimization of critical enterprise network infrastructure, including routers, switches, firewalls, and VPN services. Serves as a technical project lead and provides advanced guidance to customers and IT staff; Provides expert-level network administration and escalation support for end users; Serves as the subject matter expert (SME) in enterprise network design, hardware and software technology evaluation, and implementation strategies; Adheres to established configuration and change management policies to ensure awareness, approval, and success of changes made to the network infrastructure; Collaborates with the information security team to select, implement, and manage security tools, policies, and secure network perimeters; Drives continuous improvement in the delivery of customer services and departmental performance; Architects, maintains, and supports high-availability IT communication systems and underlying infrastructure; Analyzes network telemetry and operational data to develop growth and integration plans that manage present and future IT operations; Partners with city departments to translate business and customer needs into functional network requirements documentation; Performs related duties as directed. Requires a bachelor's degree in computer science, management information systems, or a related field. Requires a minimum of FIVE years of experience in an enterprise-level networking environment. Job-related networking certifications are required. Candidates must possess at least two of the following certifications (or recognized industry equivalents): CompTIA Network+, Cisco CCNA or CCNP, Extreme Certified Professional (ECP), Extreme Certified Expert (ECE), or Palo Alto Networks Certified Network Security Engineer (PCNSE), or equivalent experience and/or education. Physical Exam Required

• Critical Infrastructure:

  This position has been determined to have close contact with, or control of Critical Infrastructure components. This position is subject to extensive background checks and random drug screening.
• No Class B Misdemeanor convictions within last 10 years
• No Class A Misdemeanor, Felony Convictions or Family Violence Conviction

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Knowledge of:

City organization, operations, policies, and procedures; Current IT industry best practices governing the delivery of technology-based services; Deep knowledge of enterprise networking protocols and architecture (BGP, EVPN, OSPF, IPsec, 802.1x); Principles and practices of technology management, service delivery life cycles, infrastructure system development, project planning, security, and systems integration in a public sector environment; Hands-on experience with Extreme Networks and Fabric automation (including CLI), Juniper, Cisco, Ubiquiti, Siemens networking equipment, and Palo Alto Next-Generation Firewalls; Network integration requirements for enterprise environments, including virtualization platforms (e.g., VMware), SIEM log ingestion, and physical access control systems.

Ability to:

Communicate effectively using a variety of methods and devices; Work under pressure and meet deadlines in a dynamic, high-availability environment; Plan and organize workload, accomplishing tasks with minimal supervision; Establish and maintain cooperative working relationships with customers, vendors, and co-workers; Learn new concepts quickly and successfully translate complex technical concepts to non-technical professionals; Successfully pass a CJIS criminal history background investigation.

Physical Requirements:

Frequently lift and carry up to 50 pounds; Frequently bend and kneel during the shift; Frequently pull and push objects; Frequently flex upper trunk forward at the waist and partially at the knees; Frequently rotate upper trunk to the left or right while sitting or standing; Place arms above, at, or below shoulder height.