Cisco UC Engineer #8116

Cisco UC Engineer #8116 US-VA-Hampton Information Technology Top Secret w/ SCI Overview GovCIO is currently hiring for a Cisco UC Engineer to support modernization efforts. This position will be located in Langley AFB in Hampton, VA and will be a full-time onsite position. Responsibilities We are seeking a skilled Cisco Unified Communications (UC) Engineer to design, implement, and support enterprise collaboration and voice solutions. This role is responsible for maintaining high‑availability UC platforms, delivering reliable voice and video services, and ensuring seamless communication across the enterprise. The ideal candidate has deep expertise in Cisco UC technologies and thrives in fast‑paced, mission‑critical environments.

• Design, configure, and maintain Cisco Unified Communications solutions, including CUCM, Unity Connection, Cisco IM&P, and Webex platforms
• Support enterprise voice, video, and collaboration services including SIP, QoS, call routing, and dial plan management
• Manage Cisco gateways, SBCs, and voice gateways (CUBE, ISR/ASR platforms)
• Troubleshoot and resolve issues related to call quality, call routing, voicemail, conferencing, and device registration
• Deploy and support Cisco Jabber, Webex devices, and Room/Desk systems
• Perform UC upgrades, patching, clustering, and system integrations
• Collaborate with networking, security, and infrastructure teams to ensure optimal UC performance and security
• Develop and maintain documentation including system diagrams, configuration standards, runbooks, and operational procedures
• Provide technical guidance and support to operations teams and end users
• Assist with capacity planning, performance analysis, and UC system optimization Qualifications High School with 10+ years (or commensurate experience) Required Skills and Experience

Clearance Required:

TS/SCI Strong experience with Cisco UC technologies: CUCM, Unity Connection, IM&P, Expressway, Webex Solid understanding of SIP, RTP, MGCP, QoS, and VoIP protocols Experience with Cisco CUBE, voice gateways, and SRST configuration Proficiency with dial plan design, call routing, and numbering plans Familiarity with video conferencing systems and multi-site collaboration solutions Experience with hybrid environments and enterprise IT solutions DoD 8570.01-M IAT Level II certification (Security+ CE, CCNA-Security, CySA+,CND Preferred Skills and Experience Strong troubleshooting and analytical skills Ability to document systems, configurations, and standards clearly Excellent communication and cross-team collaboration skills Relevant certifications preferred (CCNP Collaboration, CCIE Collaboration, or equivalent) Experience with DoD NIPR, SIPR and JWICS Networks #NSS #DL #TM Company Overview GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer? What You Can Expect Interview & Hiring Process If you are selected to move forward through the process, here's what you can expect: During the Interview Process Virtual video interview conducted via video with the hiring manager and/or team Camera must be on A valid photo ID must be presented during each interview During the Hiring Process Enhanced Biometrics ID verification screening Background check, to include: Criminal history (past 7 years) Verification of your highest level of education Verification of your employment history (past 7 years), based on information provided in your application Employee Perks At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including: Employee Assistance Program (EAP) Corporate Discounts Learning & Development platform, to include certification preparation content Training, Education and Certification Assistance

• Referral Bonus Program Internal Mobility Program Pet Insurance Flexible Work Environment
• Available to full-time employees Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company.

Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. Posted Pay Range The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors. Pay range: $140,000 - $160,000 Annually