Senior Network Administrator

Reliance Health Care is seeking an individual to help support the skilled nursing facilities we serve. As a Senior Network Administrator, you will be a part of a collaborative team, whose skills, energy, and communication are valued and rewarded. At Reliance, our goal is to achieve the highest quality of life possible for our clients. We provide a warm, comfortable, and rewarding experience to both the clients who choose us and the associates that make Reliance the premier health care provider in Arkansas. Come be apart of the Reliance Health Care family.

Major Responsibilities/Activities:

• Maintaining computer networks and systems including software, MS Servers, VPNs, routers and other physical hardware
• Install, maintain, and support VMware servers running multiple Windows instances in an Active Directory environment.
• Ability to configure, support, and troubleshoot network hardware including firewall, switches, and access points.
• Manage AD users accounts, profiles, and security group membership.
• Create and Maintain user mailboxes via onsite Hybrid exchange server / Azure synchronization.
• Manage the deployment, monitoring, maintenance, upgrade, and support of all IT systems, including PCs, operating systems, hardware, software, peripherals, and Office Automation equipment across multiple business lines.
• Knowledge of SharePoint, PowerApps, and other Office 365 applications to support and maintain Intranet infrastructure.
• Support and maintain SQL Servers, SFTP server, Other Various.
• Work with management to define business and systems requirements for new technology implementations.
• Coordinate with Internal Departments, external vendors, and consultant contracts to increase business efficiency and profitability.
• Keep current with the latest technologies and staying abreast of trends and regulations to ensure effective security and compliance.
• Develop and implement all IT policies and procedures, including those for architecture, security, disaster recovery, standards, purchasing, and service provision.
• Effectively communicate with management, department heads, and end users regarding pertinent IT activities.
• Ensures users/customers are provided a professional, courteous, and timely support and service.
• Develops and maintains company system backups and disaster recovery plan.
• Develops/selects and conducts user training on an as-needed basis.
• Performs other duties as assigned by management.

Competencies:

To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position.

• Identifies and resolves problems in a timely manner and gathers and analyzes information skillfully.
• Self-motivated and well-organized
• Works with multiple tasks and prioritizes them to meet deadlines
• Works well with others and independently
• Effective written and verbal communication skills and an ability to maintain a professional, "customer service/problem solving" approach to dealing with co-workers, users, and clients.
• Looks for ways to improve and promote quality and demonstrates accuracy and thoroughness.
• Displays willingness to make decisions, exhibits sound and accurate judgment and makes timely decisions.
• Prioritizes and plans work activities, uses time efficiently and develops realistic action plans.
• Manages difficult client/customer situations, responds promptly to customer needs.

Minimum Requirements:

• Bachelor's degree from an accredited college or university in Business Administration, Public Administration, Management, Computer Science, Information Technology, IT Engineering, or related field or Five (5) years' of directly related or relevant experience
• Strong technical knowledge of telecommunications, network, and PC operating systems.
• Strong technical knowledge of current network hardware, protocols, and standards.
• Extensive application support experience.
• Proven experience in IT infrastructure planning and development.
• Excellent understanding of the organization's goals and objectives.
• In-depth knowledge of applicable data privacy practices and laws.
• Ability to conduct and direct research into IT issues and products as required.
• Ability to present ideas in business-friendly and user-friendly language.
• Proven analytical, evaluative, and problem-solving abilities.
• Ability to effectively prioritize and execute tasks in a high-pressure environment.
• Exceptional customer service orientation.
• Extensive experience working in a team-oriented, collaborative environment.

Job Type:

Full-time Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Paid time off Vision insurance

Work Location:

In person