IT Systems Administrator Landings Credit Union Tempe, AZ Job Details Full-time From $60,000 a year 14 hours ago Benefits Paid training Paid holidays Health insurance Dental insurance 401(k) Paid time off Vision insurance Qualifications Disaster recovery Windows Network infrastructure Computer hardware Information Technology Full Job Description Be the technology expert who keeps our people connected, our systems secure, and our Credit Union moving forward. We're looking for a hands-on, service-driven IT Systems Administrator to be a key technology resource for our team. You'll support the systems and technology our team members rely on every day, troubleshoot issues, and work closely with our managed service providers (MSPs) and technology partners on more advanced needs. This is a role for someone who enjoys solving problems, takes ownership, and can turn technical challenges into practical solutions. You'll have a direct impact on how reliably, securely, and efficiently technology supports our team members and members. What You'll Do Administer Microsoft 365, Entra ID, user access, licensing, and security settings Troubleshoot hardware, software, connectivity, application, and branch technology issues Support team member technology onboarding and offboarding, including account access and equipment setup Support the administration and oversight of endpoints, networks, backups, cloud services, cybersecurity controls, and critical business systems. Serve as the primary day-to-day technology liaison with our MSP, vendors, and other technology partners Coordinate escalations, maintenance, service requests, and follow-up through resolution Monitor technology and security alerts and help address issues within your scope Maintain accurate system documentation, technology assets, procedures, and vendor information Support technology projects, upgrades, audits, risk assessments, and security initiatives Identify opportunities to improve reliability, security, efficiency, and the team member and member experience Identify recurring technology issues, investigate root causes, and recommend solutions that improve reliability and reduce support needs What You Bring 3+ years of relevant IT support, systems administration, or infrastructure experience preferred Experience with Microsoft 365, Active Directory or Entra ID, user administration, and technical troubleshooting Working knowledge of Windows environments, networking, cybersecurity, backups and disaster recovery, and cloud services Strong problem-solving, communication, documentation, follow-up, and relationship-management skills. Ability to work independently, manage multiple priorities, and know when to resolve an issue or escalate it Comfortable communicating technical information to both technical and non-technical audiences Degree in IT, Computer Science, Information Systems, Cybersecurity, or a related field, or an equivalent combination of education, experience, and certifications Microsoft, CompTIA, Cisco, or similar certifications are a plus Financial institution or other regulated-industry experience preferred Schedule & Work Environment Full-time, in-office position Periodic travel between Credit Union locations Occasional after-hours maintenance or critical-issue support Some lifting or installation of computer and network equipment may be required Benefits & Perks Retirement plan with company match Medical, dental, and vision insurance Paid time off and sick time Paid holidays Training and professional growth opportunities

Starting Salary:

$60,000+ depending on experience and qualifications Ready to make an impact through technology? Apply today and help keep our team members connected, our systems running smoothly, and our members supported.

Additional Information:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. All candidates will be considered individually and in compliance with applicable equal employment opportunity laws. Candidates for this position will be required to authorize Landings Credit Union to conduct credit and criminal background checks in accordance with the Fair Credit Reporting Act (FCRA) and other applicable laws. This position is responsible for complying with applicable policies, laws, and regulations, including the Bank Secrecy Act (BSA), Anti-Money Laundering (AML) requirements, the

USA PATRIOT

Act, and Office of Foreign Assets Control (OFAC) requirements, as applicable to the role. All team members are expected to comply with applicable policies and standards.

Pay:

From $60,000.00 per year

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person