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Service Administrator
Career Insights for Server Administrator
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Scorecard
Based on California data
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What they do
A Server Administrator oversees computer networks, ensures their efficiency by maintaining software updates, designing and implementing new system structures and monitoring server activity. Documents technical requirements, creates and implements a timetable for network maintenance, ensures security firewalls are updated regularly and remain fully functional.
$110,708 / year median in California
-6% projected decline
Job Description
Glendora Employment Agency, Inc. is a boutique staffing firm located in the foothills of the San Gabriel Valley. We specialize in connecting local employers with local talent. We are currently seeking a Customer Service Administrator for a roofing company in Azusa.
JOB DESCRIPTION
Duties for this position include, but are not limited to: Handle inbound customer calls and inquiries. Create, update, and track work orders. Process jobs from start to completion. Prepare and maintain project documentation. Manage billing and invoicing processes. Resolve customer issues in a timely manner. Coordinate with internal departments and field teams. Process employee timesheets and support payroll tasks. Prepare customer proposals and estimates. Conduct follow-up calls to ensure satisfaction. Maintain accurate records and data entry. Support daily administrative operations. Other duties as assigned.
MINIMUM QUALIFICATIONS
Ideal candidates should possess the following skills/qualifications demonstrated through previous work experience : Must be fluent in Spanish. At least three years of administrative and customer service experience required. Experience in a construction or service-based environment preferred. Able to work overtime and weekends if needed. Strong communication and customer service skills. Excellent attention to detail and accuracy. Ability to multitask in a fast-paced environment. Strong organizational and time management skills. Proficient in Microsoft Outlook, Excel, and Word. Previous customer service or administrative experience. Reliable and able to meet deadlines.
Position Type:
Temp-to-Hire Training Schedule:
Monday
•Friday from 7:00am
•11:00am After Training /
Regular Schedule:
Monday
•Friday from 6:30am
•3:30pm
Pay Rate:
$26
•$27/Hour (Depending on experience)
Pay:
$26.00
•$27.00 per hour Expected hours: 40.0 per week Application Question(s): Are you currently working? Are you fluent in Spanish? This position begins as part-time during training and transitions to full-time after training is successfully completed. Are you comfortable with this schedule? Do you have previous experience in service dispatching or coordinating technicians for a roofing, construction, HVAC, plumbing, restoration, or another service-related industry?
Work Location:
In person