Systems/ Network Administrator (Onsite ONLY)(Calabasas, CA) IDrive Inc. is a leader in cloud storage, backup and sync services with over 5 million users worldwide, and over 1 exabyte of storage. We are seeking a skilled Facilities Systems/ Network Engineer with a strong foundation in IT engineering and expertise in network security and troubleshooting office equipment and network.

Qualifications:

Minimum of 4 years experience as IT technician, IT support, or a related field Experience with basic cybersecurity principles, network security and antivirus software. Experience providing IT support in an enterprise environment utilizing Active Directory, Hyper-V and Exchange Experience working with network and server management support Proficiency with networking protocols such as TCP/IP, and experience with network services like DNS, DHCP, and VLAN configuration. Proficiency with managing and supporting Windows, Linux, and macOS Proficiency of commonly used software (office suites, browsers, antivirus programs, etc.), and the ability to install, configure, and troubleshoot them. Familiarity with setting up and troubleshooting office equipment (computers, printers, phones, etc.). Familiarity with security camera systems and surveillance technology. On-site full-time, in addition, be available for on-call Strong organizational and time-management skills. Excellent problem-solving skills and ability to troubleshoot customer issues remotely Keep track of tasks completed and keep records of any cases worked on Ability to work independently and handle multiple tasks simultaneously. Be willing to tackle interesting and unique projects that may require inventive solutions to accomplish with the aid of your team. Experience using helpdesk or ticketing systems (e.g., Zendesk, Freshdesk) Excellent verbal and written communication skills

Preferred Qualifications:

Relevant certifications in IT support, network administration(e.g., CompTIA A+, Network+, Security+, MCSA) Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience). Experience with security camera systems and fob access control systems. Experience with office inventory management tools and software/systems Experience with VOIP phone systems

Job Type:

Full-time Pay:

$35.00 - $45.00 per hour

Benefits:

401(k) matching Dental insurance Health insurance Paid time off Vision insurance

Education:

Bachelor's (Required)

Experience:

System administration: 4 years (Required) Ability to

Commute:

Calabasas, CA 91302 (Required)

Work Location:

In person