Network & Systems Administrator

We are seeking a proactive IT professional with strong expertise in endpoint management—including hands-on experience with Intune, Jamf, software deployment, and full device lifecycle ownership—to support and enhance our organization's technology infrastructure. The ideal candidate excels in multi-site environments, demonstrates a disciplined approach to technical operations, and is highly skilled in documentation and project execution.

Key Requirements:

Deep understanding of TCP/IP, DNS/DHCP, VLANs, routing, VPNs, and Wi-Fi troubleshooting.

Proven experience supporting multiple locations and coordinating with ISPs.

Solid experience using ticketing platforms such as Zendesk, with a focus on clear note-taking zeal, prioritization, escalation, and SLA awareness.

Practical knowledge of Windows Server basics, including patching, service management, file/print services, permissions, and backup/restore awareness.

Familiarity with file shares, NAS/SAN systems, access permissions, and general backup concepts.

Experience managing user lifecycles, Exchange/Teams, licensing, and access controls.

Demonstrated hands-on expertise with Intune and Jamf for application packaging, policy deployment, and device provisioning across the device lifecycle.

Ability to write clear, detailed change documentation outlining impact, steps, validation, and rollback processes.

Comfortable leading small-scale rollouts, including network changes, device refreshes, and application deployments.