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FujiFilm
IT Specialist/Systems Administrator
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Job Description
General Purpose The IT Specialist is responsible for the day-to-day support of the IT systems at the New Castle site. Key Responsibilities
- Responds to help desk tickets, telephone calls, and e-mail and personnel requests for technical support
- Maintain inventory of devices
- Communicate in a polite and professional manner with all levels of the business
- Work independently and manage time effectively
- Perform software and hardware installations
- Configure, diagnose and resolve issues involving hardware and software
- Assist with computer moves/adds/changes and other related duties and tasks as required or assigned
- Participate in IT projects as required
- Experience with Windows 11 and Microsoft Office products
- Have an interest in learning about AI use within a business Qualifications
- Associates degree or 3-5 years relevant experience
- Ability to communicate effectively (verbal and written) at all levels in the organization
- Ability to function independently and as part of a team
- Ability to effectively manage multiple priorities
- Proficient with Windows environment and basic networking skills
- Demonstrates good customer service skills and motivation
- Ability to earn new technology and software solutions.
- Troubleshoot and critical thinking skills Accountability Position has a contributory effect on sales of at least $50m and reports to the IT Director.