Duties and Responsibilities:

Monitors the LAN and WAN equipment and circuits utilizing Riverbed Event Manager. Performs initial triage and resolves or escalates technical problems for established networks. Serves as the technical specialist in network problems and emergencies; assists in troubleshooting and resolution of network production problems. Maintains network operations, expansion, and potential abuse through enterprise network intrusion detection system, firewalls, and VPN devices. Works with the Systems Engineer in network design analysis and configuration validation. Maintains documentation, which may include CMDB information, as-built drawings, circuit inventory, equipment inventory, configurations, and training materials. Performs project work as assigned by the Senior Team members. Accurately documents instances of hardware failure, repair, installation, and removal. Administers the operation of all LAN/WAN-related network services according to Government policies and procedures. Coordinates and implements network software and hardware upgrades. Troubleshoots and resolves LAN/WAN performance, connectivity, and related network problems. Administers LAN/WAN security, antivirus, and spam control measures. Uses a variety of tools to monitor and troubleshoot the network. Creates monitoring reports and logs and ensures the functionality of links. Documents and maintains network topologies. Resolves ticket requests, works to resolve incidents, and escalates to the Engineering team when required.

Required Qualifications:

3+ years experience as a LAN/WAN Network Administrator. A DoD TS/SCI clearance is required. Information Assurance Technical Level II Certification required- DoDD 01-M IAT II - Sec Plus cert. CCNA required.

Preferred Qualifications:

Four years of complex and progressive experience in implementing, administering, performing testing, and analyzing network. Experience in client facing support.

Education:

High School Diploma with 6 years of experience

OR AA + 4

yrs of experience

OR BS + 2

years of experience

OR MS + 0

years of experience

Company Description:

Titan Technologies, LLC and our wholly owned subsidiaries, TelaForce, LLC, Titan Facilities, Inc. and Zen Strategics, design, build, integrate, and manage innovative solutions and software applications. Our remarkable people, working collaboratively under a shared vision, have earned a reputation with our customers for delivering results with maximum impact. Sound intriguing? Consider Titan Technologies for the next step in your career journey and be part of an impactful team! Titan is proud to be a Service-Disabled Veteran Owned Business. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. 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