Job Summary The Junior IT Systems Analyst/Administrator is responsible for the day-to-day administration, maintenance, and support of Windows and SaaS based systems and services, users and employees, and end-user computing environments. Assists with new system and project deployments, user administration, endpoint management, patch management, vulnerability remediation, and security operations while ensuring systems remain compliant with organizational policies. Key Responsibilities

• Install, configure, maintain, and troubleshoot Windows workstations and Microsoft 365 environments
• Administer user accounts in Microsoft Entra ID, Admin Suite, and various SaaS platforms
• Provide technical support for hardware, software, printers, mobile devices, and end users
• Perform operating system updates, patch management, and vulnerability remediation
• Monitor system performance, endpoint compliance, backups, and security alerts
• Assist with project tasks, migrations, and technology deployments
• Maintain accurate system documentation, asset inventory, and change records
• Support cybersecurity initiatives and compliance with frameworks such as CMMC and

NIST SP 800-171

• Share updates and act as a bridge between team members and senior staff
• Maintains outside relationships with the phone provider, internet provider, and various hosts of the software applications Required Skills
• Experience in IT systems administration, technical support, or help desk
• Working knowledge of Windows operating systems and Microsoft 365
• Familiarity with Active Directory and/or Microsoft Entra ID
• Basic networking knowledge (TCP/IP, DNS, DHCP)
• Basic understanding of IT Cyber security best practices and standards (ISO, NIST, CMMC) Qualifications

Education:

Bachelor's degree in IT, Computer Science, Systems Administration or a related field preferred (or equivalent practical experience).

Experience:

2-3 years of experience in an administrative, coordination, or entry-level project support role.

• Certifications (Optional): Certified Associate in Project Management (CAPM) or basic Microsoft tool credentials.

CompTIA certifications are a plus!

Benefits:

401(k) Dental insurance Health insurance Health savings account Life insurance Paid time off Tuition reimbursement Vision insurance

Work Location:

In person