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Systems Administrator - Data Analytics
Job
United Franchise Group
West Palm Beach, FL (In Person)
Full-Time
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Job Description
Company DescriptionUFG, Inc.
Systems Administrator
For nearly 40 years, UFG has been at the forefront of franchising, growing from a small team to an international powerhouse with over 1800 locations in 60 countries. But we're just getting started, and we want you to be a part of our next chapter. Whether you're just starting out or looking to take your career to new heights, UFG offers positions at every level, with the tools and support to help you succeed.
Our headquarters in West Palm Beach, FL is more than just an office-it's a hub of creativity, collaboration, and community. Here, you'll find a culture that celebrates diversity, encourages innovation and rewards hard work. From day one, you'll be surrounded by people who are passionate about what they do and driven to make a difference.
This is more than a career-it's a calling. At UFG, we believe in taking care of our team as they take care of our franchisees. That's why we offer competitive pay, comprehensive benefits, and perks that go beyond the ordinary.
Are you ready to make your mark? Join us at UFG and be part of a team that's changing the world, one franchise at a time.
Job DescriptionA Systems Administrator
Administer and maintain royalty system platforms (SiteZeus, AIM, Antera, FranPos or similar)Configure royalty structures, fee schedules, and franchisee profilesTroubleshoot system issues and coordinate with internal IT and external vendorsSupport system updates, enhancements, and testingDevelop and maintain dashboards and recurring reports (royalty collections, trends, aging, performance metrics or similar)Analyze franchisee data to identify trends, risks, and opportunitiesEnsure the accuracy of royalty calculations and reportingReconcile data across systems (royalty platform, ERP, CRM, POS feeds)Investigate and resolve discrepancies in franchisee reportingSupport audits and compliance initiativesEnhance automation of data collection and reporting workflowsDocument system processes and standard operating proceduresProvide system training and supportAct as a key liaison between teams and vendorsQualificationsBachelor's degree (B. A., B.B.A., or B.S.) or equivalent from four-year college or university; or associate's degree (A. A. or A.S.) or equivalent from two-year college or technical school; or one to three years related experience and/or training; or equivalent combination of education and experience.
To perform this job successfully, an individual should have strong working knowledge of Microsoft Office Suite, Advanced proficiency in Microsoft Excel, experience with BI tools (Power BI or similar), Internet Explorer or Google Chrome, Customer Relationship Management systems, and scheduling software.
Analytical mindset with strong business acumen. Systems-thinking approach to problem solving. Ability to manage multiple priorities in a fast-paced environment. Continuous improvement and automation mindset.
Strong analytical, problem-solving and reconciliation skills. High attention to detail and accuracy.
Additional InformationOnce you become part of our amazing team of winners you'll enjoy:
Competitive compensation Comprehensive training to hone your skills at our headquartersTravel opportunitiesMedical, Dental, Vision, and Life insurance coverageShort
Systems Administrator
- Data AnalyticsImagine a career where your passion meets purpose, and your work has a global impact.
For nearly 40 years, UFG has been at the forefront of franchising, growing from a small team to an international powerhouse with over 1800 locations in 60 countries. But we're just getting started, and we want you to be a part of our next chapter. Whether you're just starting out or looking to take your career to new heights, UFG offers positions at every level, with the tools and support to help you succeed.
Our headquarters in West Palm Beach, FL is more than just an office-it's a hub of creativity, collaboration, and community. Here, you'll find a culture that celebrates diversity, encourages innovation and rewards hard work. From day one, you'll be surrounded by people who are passionate about what they do and driven to make a difference.
This is more than a career-it's a calling. At UFG, we believe in taking care of our team as they take care of our franchisees. That's why we offer competitive pay, comprehensive benefits, and perks that go beyond the ordinary.
Are you ready to make your mark? Join us at UFG and be part of a team that's changing the world, one franchise at a time.
Job DescriptionA Systems Administrator
- Data Analytics will be responsible for managing and optimizing royalty system platforms, ensuring accurate calculation and reporting of franchisee royalties, and delivering actionable insights to support financial performance and operational decision-making.
Administer and maintain royalty system platforms (SiteZeus, AIM, Antera, FranPos or similar)Configure royalty structures, fee schedules, and franchisee profilesTroubleshoot system issues and coordinate with internal IT and external vendorsSupport system updates, enhancements, and testingDevelop and maintain dashboards and recurring reports (royalty collections, trends, aging, performance metrics or similar)Analyze franchisee data to identify trends, risks, and opportunitiesEnsure the accuracy of royalty calculations and reportingReconcile data across systems (royalty platform, ERP, CRM, POS feeds)Investigate and resolve discrepancies in franchisee reportingSupport audits and compliance initiativesEnhance automation of data collection and reporting workflowsDocument system processes and standard operating proceduresProvide system training and supportAct as a key liaison between teams and vendorsQualificationsBachelor's degree (B. A., B.B.A., or B.S.) or equivalent from four-year college or university; or associate's degree (A. A. or A.S.) or equivalent from two-year college or technical school; or one to three years related experience and/or training; or equivalent combination of education and experience.
To perform this job successfully, an individual should have strong working knowledge of Microsoft Office Suite, Advanced proficiency in Microsoft Excel, experience with BI tools (Power BI or similar), Internet Explorer or Google Chrome, Customer Relationship Management systems, and scheduling software.
Analytical mindset with strong business acumen. Systems-thinking approach to problem solving. Ability to manage multiple priorities in a fast-paced environment. Continuous improvement and automation mindset.
Strong analytical, problem-solving and reconciliation skills. High attention to detail and accuracy.
Additional InformationOnce you become part of our amazing team of winners you'll enjoy:
Competitive compensation Comprehensive training to hone your skills at our headquartersTravel opportunitiesMedical, Dental, Vision, and Life insurance coverageShort
- and Long-term disability insuranceGenerous time off and paid Holidays401(k) plan with company matchEmployee Development ProgramsSocial gatherings and team building activitiesLeadership workshops for personal developmentRecognition for our top performersPhilanthropy
- a chance to give back to the community Join us at United Franchise Group
- a global leader for entrepreneurs!