We are looking for a Systems Administrator to provide onsite technical support and infrastructure administration for a multi-site manufacturing organization in Valdosta, Georgia. This role combines hands-on end-user assistance with systems, network, and device support across plant operations, making it well suited for someone who can move comfortably between daily troubleshooting and longer-term improvement efforts. The position also serves as a key backup and leadership presence within IT, helping maintain continuity across facilities and supporting both routine operations and priority escalations.

Responsibilities:

• Deliver onsite IT support for users and operations across multiple manufacturing locations, ensuring timely resolution of hardware, software, and connectivity issues.
• Administer Windows-based systems and core services such as Active Directory, Microsoft Outlook, and Intune to maintain a stable and secure environment.
• Manage incoming support requests through the company ticketing process, prioritize urgent needs, and resolve a steady volume of daily incidents.
• Provide advanced troubleshooting for escalated technical problems affecting desktops, laptops, handheld scanners, printers, servers, and legacy production equipment.
• Support employee onboarding by preparing devices, configuring access, and confirming systems are ready for new hires.
• Assist with infrastructure and technology initiatives, including wireless improvements, remote site support, and other operational enhancement projects.
• Monitor and troubleshoot network components such as switches, routers, firewalls, and wireless systems across three plant locations.
• Maintain and support virtualized and physical server environments, including Hyper-V hosts and datacenter systems at multiple sites.
• Contribute to IT coverage outside standard business hours when needed, including occasional on-call and weekend support for plant operations.
• Help support technology changes related to organizational growth and acquired environments as systems and processes are brought into alignment.