Junior System Administrator New Wave International Cargo Company Overview New Wave International Cargo is a dynamic, asset-based third-party logistics (3PL) provider with comprehensive brokerage capabilities. We are dedicated to innovation and excellence in the logistics industry, supported by our international presence. Job Overview We are seeking a motivated and detail-oriented Junior System Administrator to join our IT team. The ideal candidate has hands-on experience with IT support, Active Directory, Windows operating systems, and basic networking, along with a strong willingness to learn and grow. This position offers an opportunity to work with enterprise IT infrastructure, troubleshoot technical issues, and collaborate with experienced IT professionals in a dynamic environment.

Key Responsibilities User & Access Management:

Manage user accounts, security groups, passwords, and permissions within Active Directory (AD).

Windows Server Administration:

Assist with installation, configuration, maintenance, and basic administration of Windows Server environments.

Network Operations:

Monitor, configure, and troubleshoot network connectivity and core services, including DHCP, DNS, TCP/IP, and VLANs.

Infrastructure Support:

Support local network infrastructure, including switches, wireless access points, patching, and structured cabling.

IT Troubleshooting:

Provide Tier 1/Tier 2 technical support for hardware, software, operating systems, and network-related issues.

Device Management:

Configure, deploy, and maintain workstations (Windows 10/11 and macOS) and enterprise applications.

Security:

Support IT security best practices, vulnerability scanning, firewall configuration, and secure remote access.

Project Collaboration:

Assist Senior System and Network Administrators with infrastructure upgrades, server maintenance, and new office deployments.

Documentation:

Maintain technical documentation, IT asset inventories, and standard operating procedures (SOPs). Required Qualifications Hands-on experience with Active Directory, including user accounts, security groups, and basic Group Policy (GPO). Good understanding of networking fundamentals, including TCP/IP, IPv4, subnetting, VLANs, and default gateways. Knowledge of DHCP and DNS configuration and troubleshooting. Proficiency with basic network diagnostic tools such as ping, tracert, nslookup, ipconfig, and netstat. Strong knowledge of Windows 10/11 and basic familiarity with Windows Server 2019/2022. Understanding of cybersecurity best practices, including password security, firewalls, and phishing prevention. Strong troubleshooting, organizational, communication, and customer service skills. Proactive attitude and willingness to learn new technologies. Preferred Qualifications Experience with Ubiquiti UniFi networking equipment, including access points, switches, and gateways. Basic knowledge of Cisco networking or working toward a CCNA certification. Familiarity with virtualization technologies such as VMware ESXi or Microsoft Hyper-V . Basic scripting knowledge using PowerShell or Bash . Familiarity with Microsoft Azure or cloud-based IT environments. Experience with IT ticketing systems such as Jira Service Management, ServiceNow, or Zendesk. What We Offer Opportunity for professional growth and career development. Hands-on experience with enterprise IT systems and infrastructure. Supportive, collaborative, and learning-focused work environment. Paid Time Off (PTO). Medical Insurance. Apply Today! Join New Wave International Cargo and take the next step in your IT career. We look forward to hearing from you!

Benefits:

Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person