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Scitor Corporation
Helpdesk Services Support
Entry-Level JobVerifiedNo experience needed
Review key factors to help you decide if the role fits your goals.
Entry-Level Job
Verified
No experience needed
Job Security
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Total Score
71
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Job Description
SAIC is currently seeking a Helpdesk Services Support for the Army's Mission Command Information Systems (MCIS) onsite at Rock Island, IL. Assist and provide end-user support and serve as auxiliary support for Video Teleconferencing (VTC) operations Support the local Desk Side Support Technician & VTC Specialist Provides troubleshooting, repairing and debugging T1 computer systems Helps with maintenance problems or bugs to design engineering/software engineering
NOTE:
This position requires up to 25% of travel.
TYPICAL EDUCATION AND EXPERIENCE
BS degree and 0 years related experience (4yrs experience accepted in lieu of degree)
REQUIRED QUALIFICATIONS/SKILLS
Experience in desk side or end-user technical support Strong troubleshooting skills across hardware, software, and peripherals Advanced printer troubleshooting experience Ability to work independently with minimal supervision Strong communication, organization, and customer service skills
REQUIRED CLEARANCE
Able to obtain a DoD Secret Clearance prior to start
Benefits
- Dental Insurance