IT System Administrator

Join a world leader in energy measurement and start your ownership journey today! Radian Research is an employee-owned innovative technology company with an engaging and participative work environment. We provide Electric Meter Testing Instruments, Systems, Software and Services to Electric Utility Companies, Electric Meter Manufacturers and National Metrology Institutes for Engineering, Laboratory, Shop and Site applications. Radian provides both portable and primary energy reference standards unequaled in accuracy, stability, and reliability. The focus of Radian is our customer, and the heart of Radian is our team. We recognize and value the 3 Cs of Radian's culture: Customer-centric focus, continuous improvement mindset, and care for our Customer, company, community, and for each other.

Department Summary:

The IT Department manages, maintains, and supports RADIAN's technology infrastructure, including hardware, software, networks, and data, to ensure smooth operations, security, and efficiency. Responsibilities include technical support, network management, cybersecurity, software deployment, employee training, and strategic planning to align technology with business goals.

Position Summary:

The System Administrator will be responsible for installing, maintaining, upgrading, and securing our software, hardware, and networks. The role requires a technically skilled individual who can manage our IT infrastructure and provide hardware and software support to internal users. The position acts as the primary organizational interface with vendors for computer related services.

Responsibilities:

Install, configure, support and secure local area network (LAN), wide area network (WAN), and Internet systems including support of firewalls, routers, and switches. Plan, coordinate, and implement network security measures to protect data, software, and hardware. Maintain and update server hardware, software, and printers. Maintain domain user accounts and permissions. Perform data backups and disaster recovery operations. Maintain and update computer hardware and software. Provide user support for hardware and software. Track company software licensing. Antivirus software

• maintain and keep software up to date. Phone system
• administer and maintain phone hardware, software, and accounts. MS M365 email and Azure/Entra administration. Research data and voice service providers and provide suggestions to management. Install, administer, and maintain SQL Server databases. MS Dynamics NAV (Business Central)
• Maintain user accounts and permissions.

Make changes to system reports, etc. Work with consultants to test software changes prior to implementation. Other duties assigned by Supervision or Management.

Education:

Bachelor's degree in Computer Science, Information Technology, or related field, or equivalent experience.

Experience:

3-5 years of System Administration, Network Administration, or similar role.

Knowledge of:

Windows operating systems and applications Vmware virtualization M365 Office productivity software Azure or similar cloud management TCP/IP Networking Cyber Security SQL databases Programming or scripting languages Skilled at: Active directory network administration Computer troubleshooting and repair

• hardware and software User computer support
• hardware and software Excellent communication skills

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Life insurance Paid time off Retirement plan Tuition reimbursement Vision insurance The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Please be advised U.S. Citizen / U.S. Resident is a requirement of the position. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Equal Opportunity Employer Minorities/Women/Veterans/Disabled All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran status and will not be discriminated against on the basis of disability.