Help Desk L2 - Network & Sys Admin in Louisville, Kentucky at

NetGain Technologies LLC Save New Salary:

$50000 - $60000

Job Function:

Customer Service NetGain Technologies LLC Louisville, Kentucky, 40202, United States Posted on November 4, 2026 New job! Apply early to increase your chances of getting hired. Job Description We're looking for a Systems Engineer L2 who thrives on solving real-world infrastructure problems and not just resetting passwords. You'll work across multiple client environments, handling escalations, improving systems, and building deeper technical expertise in networking, servers, and cloud platforms. What You'll Do Handle escalations from Tier 1 and resolve complex client issues Support and troubleshoot Windows Server, Active Directory, and Microsoft 365 Configure and maintain network infrastructure (VLANs, switches, firewalls, VPNs) Troubleshoot network performance, connectivity issues, and routing problems across client environments Assist with firewall configuration, security policies, and access controls (NAT, ACLs) Work with virtualization environments (VMware) Provide both remote and occasional onsite support Document work clearly for team visibility and client success What You'll Learn & Grow Into Advanced networking and infrastructure design Cloud platforms (Azure / M365) Security and best practices across multiple environments Path to Senior Engineer / Architect roles We invest in certifications and you earn raises as you earn them. What You Bring 2+ years in IT support, systems, or MSP environment Experience with Windows Server, AD, and networking fundamentals Exposure to firewalls, VPNs, or virtualization Strong troubleshooting mindset and communication skills Nice to

Have:

CCNA, AZ-104, or similar certifications Why Join Us Work across diverse environments (not stuck in one system) Paid certifications that directly increase your compensation Clear growth path into higher-level engineering roles Team-focused culture (your success = team success) Scan to Apply Just scan this QR code to apply from your phone. Fast Easy Apply on the go Scan to Apply Not ready to apply yet? Enter your email and we'll send you a reminder to come back and apply. Remind Me Later Explore Related Opportunities Database and Network Administrators and Architects jobs near me in Kentucky Jobs near me in Kentucky Database and Network Administrators and Architects jobs Job Location Louisville, Kentucky, 40202, United States Frequently asked questions about this position Similar Jobs In Louisville, Kentucky Data Analyst - Warehouse Operations Tellworks Logistics Jeffersonville, Indiana Data Center Technicians CCI Systems, Inc. Louisville, Kentucky Systems Administrator Rudd Equipment Company Louisville, Kentucky Data Center Technicians CCI Systems, Inc. Louisville, Kentucky Senior Infrastructure Engineer Biolyz FlexCo Vienna, Indiana See Job Details