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City Business Solutions

Copier Service Technician

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Job Description

Overview You will be responsible for diagnosing, repairing, and maintaining a range of copier and printer systems, focusing mainly on Kyocera devices. Salary, commission, end of year bonus, paid vacation, and employer paid health insurance. Duties Perform on-site repairs and preventative maintenance on copiers, printers, and related office equipment to ensure optimal operation. Troubleshoot hardware issues using schematics, technical manuals, and diagnostic tools. Diagnose and resolve software troubleshooting issues related to device firmware, network connectivity, and user interfaces. Utilize hand tools and specialized equipment to repair or replace mechanical parts, electronic boards, and other hardware components. Collaborate with customers to provide technical troubleshooting support and educate users on proper equipment operation. Maintain a high level of customer service by ensuring timely repairs, clear communication, and professional conduct during all service visits. Requirements Experience as a service technician specializing in copier or printer repair with knowledge of hardware diagnostics is preferred. Hands-on experience with field service equipment repair, maintenance, and troubleshooting in office technology environments. Solid understanding of computer networking principles and IT systems related to office equipment connectivity. Valid driver's license and reliable transportation with the flexibility to travel between client sites as needed.
Benefits:
Health insurance Paid time off
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Health Insurance
  • Dental Insurance