Linux Systems Engineer - TS/SCI

Linux Systems Engineer - TS/SCI Xcelerate Solutions is looking to fill a Linux Server Systems Administrator position to support the National Digital Exploitation & OSINT Center (NDOC). This role requires an individual that has technical experience with administering Linux servers within a within a physical and virtual environment. This role is responsible for interacting with administrators to handle service inquiries and problems. Duties include examining customer problems and implementing appropriate corrective action to initiate a repair or return to service. This role analyzes recurring problems and initiates solutions for preventing reoccurrence and analyzes existing infrastructure for tuning/performance enhancements. This Individuals in this role may be required to perform technical software configuration, rebooting, and other remedial actions on customer servers.

Location:

This is a 100% on-site in

Bethesda, MD Clearance:

TS/SCI Key Responsibilities:

• Provide technical support, administration, and monitoring of Linux systems within a physical and virtual environment.
• Provide support for the implementation, troubleshooting and maintenance of IT systems. Rapidly distinguish isolated user problems from enterprise-wide application/system problems.
• Support operations, maintenance and troubleshooting for end user workstations, to include desktop applications
• Coordinate with customers and stakeholders to collect data, conduct analysis, develop, and implement solutions associated with incident tickets and requirements.
• Seek opportunities for continuous improvement to support effective and efficient operations
• Develop solutions to complex technical issues.
• Provide follow-up reports (technical findings, feedback, resolution steps taken) for Root Cause analysis, engineering technical assessment and process improvement initiatives.
• Support customer requirements in a dynamic, fast-paced environment. Provide on-call support during outages occurring after hours; may involve shift work.
• Update operations and monitoring documentation for 24/7/365 Operations Watch personnel.

Minimum Requirement:

• Requires a Bachelor's degree and 8+ years of relevant experience. Additional years of relevant experience may be considered in lieu of a degree
  
• Possesses and applies expertise on multiple complex work assignments. Assignments may be broad in nature requiring originality and innovation in determining how to accomplish tasks.
  
• Background in Linux or UNIX server setup, deployment and maintenance
  
• Experience using Red Hat Satellite Server and/or Spacewalk for patching and system management
  
• Experience with hardening Linux environments
  
• Experience with system administration of server operating systems such as Linux (RHEL, Rocky Linux, Oracle Linux, Ubuntu)
  
• Familiarity with supporting virtual desktops running Microsoft Windows
  
• Experience with configuration management tools such as Ansible, Salt, Puppet, Chef
  
• Experience with Scripting/Automation through Linux Shell scripts, PowerShell, PowerCLI, or other scripting languages
  
• Experience troubleshooting issues in a growing environment
  
• Experience with log reviews, incident analysis, and identification of issue trends
  
• Experience with server patch management methodologies
  
• Time management skills with the ability to work within an IT Service Management/ticketing system independently
  
• Ability to triage and properly classify incidents and prioritize work efforts accordingly
  
• Strong oral and written communications skills
  
• Experience establishing goals and plans that meet project objectives
  
• Track record of working effectively within a team, and support to peers toward improved processes and results
  
• Perform systems requirements analysis, functional analysis, timeline analysis, trade studies, requirements allocation and interface definition, technical management, integration, system testing, and quality assurance.
  
• Must be able to work independently to develop solutions to technical problems.
  
• Certification relating to Linux such as Red Hat Certified System Administrator (RHCSA)
  
• Candidate must, at a minimum, meet DoDM 8140.03 (previously DoD 8570) - IT System Admin Intermediate certification requirements (Cloud+, GICSP, SSCP, Security+ CE, GSEC, or higher)
  
• Due to the nature of the government contracts we support, US Citizenship is required.
  
• TS/SCI with CI Poly is required for position or a TS/SCI and willingness to obtain a Poly.

Preferred Qualifications:

• Knowledge of AWS or Azure cloud services and the cloud ecosystem.
  
• Experience operating and maintaining systems in a Windows environment
  
• Certification relating to VMware (VCA/VCP)
  
• Experience with SAN or network storage setup and administration
  
• Experience working in an Agile environment
  
• Experience with troubleshooting within a security environment
  
• Experience with backup and restore procedures.

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