Social Services & Administrative Coordinator The Salvation Army USA Western Territory 16.00 United States, Idaho, Lewiston Oct 28, 2026

Description

THE SALVATION ARMY LEWISTON CORPS POSITION TITLE

SOCIAL

SERVICES & ADMINISTRATIVE COORDINATOR DEPARTMENT

SOCIAL

SERVICES STATUS

NON-EXEMPT

SUPERVISOR

Corps Officers

GENERAL STATEMENT

The Salvation Army is a branch of the Christian Church, and the ultimate goal of all programs is spiritual regeneration of all people. The Salvation Army is an equal opportunity employer.

SCOPE OF POSITION

Provide administrative support to the Department Head and provide support to the Department to help ensure that the needs of the department are served.

This position will be responsible for all tasks related to coordinating crisis services for individuals and families in need, including direct financial and in-kind support, and referrals to partner agencies

This position will support the Corps Officers with administrative tasks, and general office management

ESSENTIAL DUTIES AND RESPONSIBILITIES

Respond to client questions through walk-in, email, and phone requests

Determine eligibility for assistance based on established guidelines

Prepare material assistance for clients during designated hours, assuring close coordination with the Salvation Army thrift store and maintaining the food pantry to standards required by state and local agencies for commodities and food preservation

Work with volunteers to help interview clients and prepare individual assistance types

Coordinate with other agencies in the LC Valley for up-to-date information

Provide referrals to appropriate/relevant resources, both external and internal, for short-term and more serious long-term needs

Attend workshops, conferences, and meetings assigned by the Corps Officers

Ensure accurate data entry for clients and services rendered

Maintain/update records, filing system, and digital database for Social Services expenses as required

Perform service outreach when possible, in Coordination with Corps Officers

Sort, process, and record incoming mail (both P.O. Box and Office Lockbox)

Pay Corps bills, tracking expenses/records in the AP system.

Manage donations and local banking with the oversight of Corps Officers and DHQ

Use phone and email daily to respond to general business and operation questions.

Provide support services to Corps Officers and other staff as needed.

Assist with special events, community events, and holiday programs as assigned.

Operate Salvation Army vehicles when required for administrative tasks.

Perform other job-related tasks and functions, as assigned

EDUCATION AND WORK EXPERIENCE

College degree preferred; high school diploma or GED required

2 years or more experience in Social Work or related field preferred

An understanding of and willingness to abide by The Salvation Army's mission, philosophy and practices, as well as represent The Salvation Army throughout the community

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED

Ability to understand and comply with The Salvation Army policies for funding dispersal

Ability to discern and make appropriate decisions for service

Demonstrate consistency and compassion in meeting physical, emotional, and spiritual needs (either through direct assistance or referral) of the client population

Willingness to work collaboratively and interactively with local nonprofits and resource networks

Ability to quickly learn various online TSA tools required for position

Ability to communicate effectively with a diverse client population

Strict adherence to client confidentiality

Ability to work efficiently under pressure

Must complete and adhere to Protecting the Mission requirements and guidelines, including the ability to pass a TSA background check

Detail oriented and attention to detail

Basic office and computer knowledge: Excel, Word, Power Point, fax, phone, email, etc.

Self-starter, and ability to work well with team

Strong use of the English language in verbal and written communication

Excellent telephone skills

Ability to work in a fast-paced environment and maintain poise under pressure

Customer service mindset

General accounting or bookkeeping knowledge

Proficient typing skills

General knowledge of business protocols, or willingness to learn them

Ability and willingness to keep information confidential

Money handling experience, and accurate counting required

Driving:

Must possess valid State of Washington or Idaho driver's license, be able to pass the Salvation Army motor vehicle report standards, and have at least three years experience as a licensed driver.

SOFTWARE-RELATED SKILLS

Microsoft Office products suite - Word, Outlook, and Excel required

Working knowledge of integrated database applications and ability to use new software programs with basic training.

PHYSICAL REQUIREMENTS

Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis

Ability to frequently bend, stoop, reach, push, pull, and lift.

Ability to safely lift up to 25 pounds.

Ability to operate telephone

Ability to operate a desktop or laptop computer

Ability to understand written information

Ability to perform essential driving duties in a safe and timely manner.

Working Conditions:

Work is primarily performed in a normal office environment where there are little or no physical discomforts associated with changes in weather or discomfort associated without noise, dust, dirt and similar. Some driving will also be required for deposits and receiving mail. Work Schedule /

Location:

Monday through Friday / In-person at The Salvation Army Lewiston Corps in Lewiston, ID. The Salvation Army reserves the right to reassign, review the job or to require that different or additional tasks be performed based on the organization's need or when circumstances change. Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship would result.

THE SALVATION ARMY MISSION STATEMENT

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by love for God. Its mission is to preach the gospel of Jesus Christ and meet human needs in his name without discrimination. The Salvation Army is an Equal Opportunity Employer and committed to providing a respectful environment for all applicants and employees that is free from unlawful discrimination or harassment based on age, race, color, religion, sex, national origin, marital status, disability, citizenship, sexual orientation, gender identity, gender expression, or any other characteristic protected by law. Such equal opportunity for employment will apply to recruitment and hiring, training, promotion, salaries and other compensation, transfers and layoffs or termination. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws.

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