ESSENTIAL DUTIES AND RESPONSIBILITIES

includes the following. Other duties may be assigned. Install, configure, maintain, upgrade, and administer network devices such as switches, routers, firewalls, IDS/IPS, load balancers, VPN devices, wireless controllers and access points. Troubleshoot connectivity issues including physical wiring issues, and perform event log analysis. Install, configure, maintain, upgrade, and administer telephony devices such as UCS Servers, cube routers, voice gateways, handsets, voicemail systems and emergency communication devices. Troubleshoot connectivity issues and perform event log analysis. Monitor network and telephony systems performance and ensure availability and reliability. Create, deploy, and maintain network/telephony access policies. Develop and maintain network/telephony automation tools. Provide network/telephony access/usage log data to members of senior administration as requested. Provide Level-3 support and troubleshooting of network/telephony issues. Create, maintain, and document network baselines and network access policies. Select and implement network security tools, policies, and procedures in conjunction with the College's security team. Assist in creating, maintaining, and documenting security baselines and policies as it pertains to networking and telephony. Manage network and telephony projects assigned by the Director of Network Computing. Assist in the design and planning of the college's infrastructure. Be an active member in technical workgroups to recommend and implement solutions and architecture. Complies with IT procedure for reporting child pornography on SCC equipment. Supervisory Responsibilities None

MINIMUM EDUCATION AND EXPERIENCE

Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience is required. Cisco Certified Network Associate (CCNA) with knowledge of Cisco technology including

IOS, IOS-XE, NX-OS, IP

telephony and wireless is needed.

PREFERRED

EDUCATION and/or

TRAINING

Cisco Certified Network Professional (CCNP) Enterprise or Security; specialized knowledge of Palo Alto Networks firewalls (PCNSE/PCNSA). Experience with Cisco DNA Center and SDA, deploying and using Cisco Identity Services Engine (ISE), and advanced implementation of routing protocols OSPF and BGP. Candidates not possessing this knowledge will have the capability to complete this training through SCC and/or third-party training providers. 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