SENIOR IT ADMINISTRATOR

Location:

Durham Type:

\nContract to Hire\nJob #20504\nThis is a 2-3 month contract opportunity that will be onsite minimum 4 days per week in Durham, NC. Looking for someone who can start immediately. We are seeking a highly motivated and experienced Senior IT Administrator to join our Corporate IT team. This critical role will be based in our Durham, North Carolina office and will be responsible for providing exceptional hands-on customer support for our Executive Leadership team and our staff globally. The ideal candidate will be a self-motivated team player with a positive attitude and the ability to work independently. Excellentmunication and customer service skills are essential, with a focus on providing effective, efficient solutions.\nAbout the role of the

Senior IT Administrator:

\nCollaborate with a worldwide team of IT professionals, both internal and external\nProvide in-person and remote support to all employees, including Executive and Senior Leadership\nRespond to and manage iing technical support requests via the IT help desk ticketing system & other support avenues\nOwn the North Carolina IT office infrastructure- firewalls (e.g., UniFi, Fortinet), VPN gateways, WiFi - and end-user devices\nEnsure the availability and proper working condition of equipment and peripherals, assisting with their setup, maintenance, repair, and disposal\nCollaborate with other departments (e.g., Engineering, DevOps, Security, Facilities, Finance, & Corporate Systems)\nLead projects, including initiation and planning, definition of requirements, benefits, and technical strategy, design, development, testing, and rollout\nManage, enroll, and improve our MDM infrastructure - JAMF and Intune\nSupport ourmunication and productivity stack (e.g., Google Apps, Slack, etc.)\nCollaborate with cross-functional teams for both onboarding and offboarding employees (e.g., new hire orientations, asset management, access control)\nSupport IT requirements for both local events, such as executive leadership and board meetings, and global events, such as all-hands meetings\nCollaborate with third-party vendors, managing software licenses, and ensuring policypliance\nOccasional travel to other offices may be required to assist with IT support\nAbout you as the

Senior IT Administrator:

\nBachelor's or Master's degree and a minimum of 5+ years of relevant work experience\nPrevious support of Windows, Mac, and Linux environments\nCertificates or educational degrees in IT are a plus\nPrior work with Identity Provider platforms like Okta and SaaS applications like Google Workspace\nExperience with centrally managed client security technologies such as Crowdstrike, MDM such as JAMF and Intune\nSarbanes Oxley, SOX experience is a plus\nStrong customer orientation andmunication skills\nAbility to coach and guide users through basicputer tasks\nExtremely detail-oriented, organized, with excellent time management skills\nWorking knowledge of

AWS, GCP

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Senior IT Administrator