IT Intern - Summer 2026

IT Intern

• Summer 2026 Lenovo United States, North Carolina, Morrisville Mar 25, 2026 General Information Req #

WD00095632

Career area: Information Technology

Country/Region:

United States of America

State:

North Carolina

City:

Morrisville

Date:

Monday, March 9, 2026 Working time: Full-time

Additional Locations:

• United States of America
• North Carolina
• Morrisville Why Work at Lenovo We are Lenovo.

We do what we say. We own what we do. We WOW our customers. Lenovo is a US$69 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world's largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo's continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (

HKSE:

992) (

ADR:

LNVGY). This transformation together with Lenovo's world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub. Description and Requirements Overview The IT Intern will support the IT and Infrastructure team with daytoday technical tasks, basic troubleshooting, and operational support. This role provides handson experience in an enterprise IT environment and is ideal for students interested in learning how corporate IT systems are managed and supported at scale. As an IT Intern, you will work alongside experienced IT professionals to support hardware, networking, systems administration, and IT service management activities. You will gain practical exposure to IT tools, processes, and best practices while helping ensure smooth daily operations for internal users.

Key Responsibilities:

IT Support & Troubleshooting Assist with daytoday IT support tasks, including hardware setup, software installation, system updates, and user onboarding. Provide firstlevel troubleshooting for common technical issues such as network connectivity problems, application access issues, and basic hardware malfunctions. Escalate more complex issues to senior IT staff with clear documentation and context. IT Service Management Support IT ticketing systems by logging, tracking, prioritizing, and resolving simple service requests and incidents. Communicate clearly with end users regarding issue status, resolution steps, and followup actions. Help ensure service requests are handled in accordance with IT service management processes and SLAs. Infrastructure & Hardware Support Assist with the setup, maintenance, and organization of laptops, desktops, peripherals, and lab equipment. Support basic networking tasks, such as verifying connectivity, assisting with cable management, and documenting network configurations. Help maintain and organize IT labs, storage areas, and equipment rooms. Inventory, Documentation & Administration Help maintain IT asset inventory, including tracking hardware, software licenses, and equipment assignments. Create and update documentation for standard procedures, troubleshooting steps, and system configurations. Assist with logging and recordkeeping related to IT operations and infrastructure changes. Projects, Security & Continuous Improvement Participate in IT projects, system upgrades, and infrastructure improvements as assigned. Follow IT security policies and best practices when handling systems, user data, and company information. Support routine security tasks such as patching, updates, and access control checks under supervision. Identify opportunities to improve IT processes, documentation, or user experience.

Required Qualifications:

Education Currently pursuing a degree in Computer Science, Information Technology, Engineering, or a related field. Required Skills Strong problemsolving skills with the ability to troubleshoot basic technical issues. Understanding of computer science fundamentals, including operating systems, hardware, and basic networking concepts. Ability to follow technical instructions and document work clearly. Strong attention to detail and organizational skills. Willingness to learn and work in a fastpaced IT environment.

Preferred / Optional

Skills Familiarity with computer software and operating systems (Windows, macOS, or Linux). Basic knowledge of IT networking concepts (TCP/IP, DNS, WiFi). Experience using Microsoft Office 365 or similar productivity tools. Exposure to IT ticketing systems or help desk environments. Key Skills & Competencies IT Administration Hardware Support & Troubleshooting Software Installation & Updates Networking Basics IT Infrastructure & Operations Ticketing Systems & Logging Inventory & Asset Management Documentation & Process Adherence Information Technology Services & Support Security Awareness & Best Practices What You Will Gain Handson experience supporting enterprise IT systems and infrastructure. Exposure to realworld IT operations, service management, and security practices. Opportunities to work on IT projects and system improvements. Mentorship from experienced IT professionals. Practical skills that prepare you for future roles in IT support, systems administration, or infrastructure engineering. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.

Additional Locations:

• United States of America
• North Carolina
• Morrisville
• United States of America
• United States of America
• North Carolina
• United States of America
• North Carolina
• Morrisville