Clearance Level Top Secret Category IT Infrastructure and Operations Location Offutt AFB, Nebraska ( Onsite Workplace ) Key Skills For Success Help Desk Support Microsoft Office System Administration REQ#:

RQ226264

Public Trust:

None Requisition Type:

Regular Your Impact Own your opportunity to support our nation's defense. Make an impact by connecting and securing critical operations across the globe, keeping our country safe and secure. Job Description Command is responsible for strategic deterrence, nuclear operations, and enterprise IT services essential to national security. It supports Nuclear Command, Control, and Communications (NC3), Joint Electromagnetic Spectrum Operations (JEMSO), Global Strike, and Missile Threat Assessments, working closely with other Combatant Commands, Services, and defense agencies. Contract personnel will provide key components to ensure mission success and the safety of the U.S. and its allies by providing 24/7 IT & AV services and network support for NIPRNet, SIPRNet, JWICS, and SAP/SAR environments. Manage the operation, configuration, and maintenance of virtual machines and their management consoles (Teradici, Wyse Management Suite (WMS), 10Zig Management Console) Provides multi-disciplinary support for mission system services, including life cycle management, engineering, integration, and sustainment of required systems and assured connectivity across geographically separated locations Verify system performance after hardware and software installation Manage product/service issue resolution and upgrades Handle the administration and support of print services Diagnose technical problems, escalate unresolved issues according to established procedures, and suggest potential alternative courses of action Enhance and maintain training & planning documentation and validates recovery capabilities through periodic testing, including targeted recovery tests that are conducted throughout the year. Develops and maintains technical documentation, including manuals, drawings, system specifications, installation records, calibration data, service level agreement compliance, and quality control information Collaborate effectively with team members while providing friendly, efficient and professional customer service in support of DoW customers in a demanding environment Performs shift work as required to ensure 24X7 coverage and support

WHAT YOU'LL NEED TO SUCCEED

Technical Training, Certification(s) or BS/BA, 4+ years of experience Proficiency in troubleshooting and problem-solving Aptitude and initiative to learn existing and new technical concepts Ability to respond to emergency situations with after-hours support Knowledgeable of

DISA STIG

requirements for Windows based workstations

Security Clearance Level:

Top Secret with SCI eligibility,

US Citizenship & No Waivers Required Certifications:

ITIL 4 Foundation, CompTIA Security +

Location:

Offutt

AFB, NE GDIT IS YOUR PLACE

Full-flex work week to own your priorities at work and at home 401K with company match Comprehensive health and wellness packages Internal mobility team dedicated to helping you own your career Professional growth opportunities including paid education and certifications Cutting-edge technology you can learn from Rest and recharge with paid vacation and holidays #SCITLS Work Requirements Years of Experience 3 + years of related experience may vary based on technical training, certification(s), or degree Certification Travel Required None Citizenship U.S. Citizenship Required Salary and Benefit Information The likely salary range for this position is $85,093 - $110,400. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Our Identity Verification Process As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes. About Our Work We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development. Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans