Position Summary Quality Systems Specialist is responsible for maintaining and issuing documentation relative to Quality Systems functions. Responsibilities Maintaining regulatory and QC status on finished goods Manages 3rd party lab reports and issues Certificate of Analysis for finished goods Provides support and input to the CAPA process, and facilitation of resolution Assists with non-conformance and complaint investigations Coordinates customer document requests: Manufacturing agreements, relationship letters, regulatory certificates, Raw material COAs, Blend/Packaging records, etc. Helps organize and review all paperwork related to dairy products, including Certificate of Conformance, Certificate of Analysis, Certificate of Pasteurization, EU Compliance Certificate Assists with maintaining HOLD controls when necessary Helps maintain Document Control Systems, Change Control Systems, SOP and WI generation/revisions Performs internal audits as needed; provides document retrieval support for external audits Assists with projects assigned by