Service Technician

Service Technician Vandalia, OH Job Details Full-time $20 - $25 an hour 3 days ago Benefits Health savings account Paid holidays Disability insurance Health insurance Dental insurance Flexible spending account Paid time off Parental leave Vision insurance 401(k) matching Life insurance Qualifications Electro-mechanical components Phone communication Technical documentation Electrical work Mid-level Technical support Industrial equipment troubleshooting Databases High school diploma or GED Maintenance activity documentation Salesforce Cloud Quality assurance Instructor-led training (training delivery method) Organizational skills Cleaning Equipment maintenance Technical skills instruction CRM system proficiency Productivity software Associate's degree Hardware diagnostics 2 years Technical support experience (1-2 years) Communication skills Teaching Mechanical troubleshooting Electronic equipment testing Mechanical systems repair Client interaction via phone calls Full Job Description Build a career repairing the industry's best construction lasers—on a team that values craftsmanship, quality, and customer impact. Spectra Precision has been the #1 name in construction lasers for years , known for innovation and quality. If you're an experienced technician who takes pride in getting it right the first time—and you want to work on top-end products with a supportive team—this is a great place to grow. Why you'll want this role You'll work hands-on with high-precision equipment , completing repairs that directly help customers stay efficient and effective on the jobsite—while building deeper technical expertise through structured training and daily collaboration. What you'll do (day-to-day impact) In this role, you'll repair and maintain Spectra Precision products, support customers and distribution partners, and help deliver technical training.

Core responsibilities include:

Repair Spectra Precision products within established repair times Read, understand, and follow repair instructions, service guidelines, and requirements Maintain strong daily attendance (on-site / in-office) Clean and finish products to cosmetic standards that meet customer expectations Participate in service training (classroom + hands-on bench training) Document repairs, steps taken, and quality assurance checks Track part numbers and quantities consumed in repairs Support and facilitate instructor-led technical training courses Achieve established productivity metrics Maintain a < 1.5% repair return rate (because quality matters here) What we're looking for (experienced technicians thrive here) You'll be a strong fit if you bring solid troubleshooting instincts, pride in quality work, and the ability to communicate clearly with customers and teammates. Required knowledge, skills & experience: 2+ years as a technician in a relevant industry (electronics, mechanical, auto, etc.) 2-year technical degree or equivalent experience High school diploma Experience diagnosing and repairing electromechanical devices Comfort with basic electrical theory and electronic test equipment Strong organization and communication skills Ability to follow written guidelines and service requirements Ability to work independently and stay accountable to quality standards Computer skills including databases/support tools and Microsoft Office Strong phone skills—able to explain repair steps or laser setup clearly Experience conducting instructor-led technical training seminars Salesforce.com knowledge is a plus Benefits (invested in your future) Medical, Dental, and Vision coverage subsidized by the company Employer-paid term life, short-term disability, and long-term disability Employer matching 401(k) Paid Time Off Paid holidays About the team & environment We take customer support seriously—your work ensures customers have what they need to succeed on the jobsite. You'll be part of a positive team environment with room for personal and career growth. Ready to build something you're proud of? If you're an experienced technician who wants to work on premium products , sharpen your skills, and join a team that values quality and accountability, we'd love to hear from you.

Pay:

$20.00 - $25.00 per hour

Benefits:

401(k) matching Dental insurance Flexible spending account Health insurance Health savings account Life insurance Paid time off Parental leave Vision insurance

Work Location:

In person