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Service Support Specialist- Full-time- BMW- Willoughby Hills

Job

Classic Auto Group

Willoughby Hills, OH (In Person)

Full-Time

Posted 5 weeks ago (Updated 3 weeks ago) • Actively hiring

Expires 5/28/2026

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Job Description

Service Support Specialist
  • Full-time
  • BMW•Willoughby Hills Classic Auto Group•4.
0 Willoughby Hills, OH Job Details Full-time 5 days ago Benefits Health savings account Paid holidays Health insurance Dental insurance Paid time off Employee assistance program Vision insurance Employee discount Opportunities for advancement Life insurance Qualifications Maintaining an organized workspace Customer service Dispatching Quality control Car wash Clean workspace maintenance Valet parking Entry level
Full Job Description Now Hiring:
Service Support Specialists Full Time Classic BMW Willoughby Hills, Ohio Join one of Northeast Ohio's most trusted automotive teams! We are now hiring a Full-Time Service Support Specialist for Classic BMW in Willoughby Hills, Ohio. This is an excellent entry-level opportunity perfect for individuals who enjoy a fast-paced environment and are looking to build a career in the automotive industry. About the Role As a Service Support Specialist , you'll play a key part in the day-to-day operations of our Service Department to ensure an exceptional customer experience. Monday thru Thrusday 7AM-4PM and Fridays 9AM-6PM Responsibilities include: Primary Responsibilities Moving and parking vehicles throughout the service area and lot Checking in customer vehicles (including video walkarounds for condition and damage documentation) Assisting Dispatch with pulling vehicles into bays for technicians Supporting loaner vehicle control and managing check-in/check-out processes Washing, vacuuming, and preparing vehicles for customer pick-up and showroom display Maintaining a clean and organized service drive and shop area Assisting Advisors with customer pick-ups (including quality control checks before delivery) Providing general support to the Service Manager, Advisors, and Dispatch as needed This role requires attention to detail, professionalism, reliability, and a positive, customer-focused attitude. Benefits for Full-Time Employees Comprehensive, hands-on training Weekly pay via direct deposit Medical, Dental, Vision & Life Insurance Health Savings Account (HSA) with investment options Employee Assistance Program 401(k) eligibility after just 2 months Up to 3 weeks Paid Time Off annually (2 weeks available in your first year!) Holiday pay starting Day 1 529 College Savings Plan Factory-sponsored vehicle purchasing programs Employee discounts on Service & Parts Proven promotion-from-within culture and future career growth opportunities About Classic Auto Group Founded in 1979, Classic Auto Group has grown from one Chevrolet dealership to 19 brands across 17 locations throughout Northeast Ohio. Were proud to be recognized among the top dealership organizations in the nation. Learn more at driveclassic.com Apply Today! Join the Classic team where your hard work and dedication are rewarded with growth and opportunity.

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