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Services Specialist (Summer)

Job

University of Oklahoma

Norman, OK (In Person)

Full-Time

Posted 2 weeks ago (Updated 6 days ago) • Actively hiring

Expires 6/29/2026

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Job Description

Services Specialist (Summer) University of Oklahoma - 4.1 Norman, OK Job Details Seasonal $10.50 an hour 1 day ago Benefits Paid training Qualifications Some college On-site technical support Email customer support Technical support via phone In-person customer service Technical support via email Email support Entry level Under 1 year Client interaction via phone calls Full Job Description Job no: 493046 Work type:
Student Location:
Norman Categories:
Student Pay Range:
Targeted salary of $10.50/ hr based on experience.
Benefits Eligible:
No Work Schedule:
Varies depending on specific position, location, and employee availability.
Travel:
Not required
For Best Consideration Date:
06/08/2026
Position Introduction:
OU IT is currently hiring the position of Services Specialist. This position provides customer support via phone, email, and face-to-face interactions in our Service Centers. Students in this role will troubleshoot minor issues, provide technical support, and communicate with various IT teams to resolve more technically advanced customer incidents. Students will also occasionally direct inbound calls across campus as the campus operator for Norman/OKC campuses. Most shifts will take place between 8am-8pm CST, Monday through Friday. Some weekend shifts may be required. This position requires approximately one month of paid training. Due to the amount of time and effort that must be devoted to on-boarding new employees, this position is not recommended for applicants who intend to work in the role for less than two academic semesters.
Required Education and Experience:
Must be currently enrolled in a combination of two terms as a student at the University of Oklahoma. Hiring contingent upon verification of current student status.
Required Attachments:
Resume Cover Letter Class Schedule Department Preferences:
Customer service experience is preferred. Experience working in a technical environment is preferred. Ability to work throughout all of Summer 2026 and into Fall 2026 is preferred. Hiring Contingent Upon a
Background Check:
No Advertised:
22 May 2026 Central Daylight Time Applications close: 07 Aug 2026 Central Daylight Time