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Systems & Technical Support Administrator
Job Description
Systems & Technical Support Administrator CFS
•4.0 Beaverton, OR Job Details $55,000
•$62,000 a year 2 hours ago Benefits Health insurance Dental insurance 401(k) Vision insurance 401(k) matching Employee discount Qualifications Desktop computer repair Knowledge management Computer science Network troubleshooting Content creation for technical audiences Computer Science IT user and group management Automation Data permissions GPO Procedural guides Associate's degree in computer science Software deployment Laptop (troubleshooting support) IT system monitoring System performance optimization Hardware maintenance Operating system updates Training material drafting Mid-level Incident Escalation Printer (troubleshooting support) Improving operational efficiency Software installation 3 years Server updates Help files Patch management Associate's degree in information technology Cloud service support
Full Job Description Systems & Technical Support Administrator Location:
Onsite |
Beaverton, OR Compensation:
$55,000
•62,000
+ Full Benefits
+ Excellent Perks A growing and stable organization is seeking a Systems & Technical Support Administrator to join its Information Technology team. This Systems & Technical Support Administrator will play a key role in supporting the company's Microsoft 365 environment, end-user technology, business systems, and day-to-day IT operations. This Systems & Technical Support Administrator position is ideal for a hands-on IT professional who enjoys solving technical challenges, supporting users, improving processes, and contributing to technology initiatives that keep the business running efficiently. What a Systems & Technical Support Administrator will f ind at this company: Stable and growing organization with long-term career opportunities. Collaborative environment where IT has visibility and impact across the business. Supportive leadership team that values innovation and continuous improvement.
Competitive benefits package including:
Medical, dental, and vision coverage 401(k) with company contribution Paid vacation and holidays Employee wellness programs Professional development opportunities Employee discounts and additional company perks Responsibilities of a
Systems & Technical Support Administrator:
End-User Support & System Administration Provide Tier I/II technical support for employees across hardware, software, systems, networks, and user access issues. Administer and support Microsoft 365, including Teams, SharePoint, OneDrive, and related services. Manage user accounts, permissions, and access through Active Directory and Group Policy. Troubleshoot desktop, laptop, printer, peripheral, and connectivity issues. Escalate complex technical issues when necessary and ensure timely resolution. Infrastructure & Technology Operations Support the maintenance, monitoring, and optimization of system performance and reliability. Assist with operating system updates, patch management, software deployments, and system upgrades. Participate in hardware installation, replacement, configuration, and lifecycle management. Perform performance tuning and resource optimization across supported systems. Documentation & Process Improvement Maintain accurate ticketing system records, technical documentation, and knowledge base articles. Develop user guides, training materials, and technical procedures. Identify opportunities to automate tasks and improve operational efficiency. Participate in technology improvement initiatives and special projects. Qualifications of a
Systems & Technical Support Administrator:
3+ years of experience in Systems Administration, Technical Support, Desktop Support, Help Desk, or a similar IT role. Associate degree or technical certification in Information Technology, Computer Science, or related field. Experience supporting Microsoft 365 environments. Working knowledge of Active Directory and Group Policy. Strong customer service mindset, and excellent problem-solving, troubleshooting, and organizational skills. #LI-EM1 #
INOCT2026
#LI-onsite
Benefits
- Paid Time Off (PTO)
- 401(k) Plans
- Professional Development
- Health and Wellness Programs