IT Tech II

About Grange Co-op Founded in 1934, Grange Co-op is a cooperative dedicated to serving the needs of its members and the communities in which they live. With a focus on farm and ranch products, work wear and western wear, garden supplies, and pet care essentials, Grange Co-op has grown to become a trusted name in the industry. The company operates multiple retail locations, a feed mill and remains committed to delivering exceptional value and service. Please note this is an on-site position, located in White City, OR and serving surrounding areas of Medford, OR, Redding, CA and Yuba City, CA

GENERAL PURPOSE OF JOB

Provide broader troubleshooting and moderate technical tasks. Own common issues, support deployments and updates, and contribute to IT processes while supporting company goals.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Perform discovery for infrastructure updates and push to update workflow. Perform infrastructure updates as assigned. Design, deploy, and support Microsoft Power Platform solutions. Design, deploy, and support scripts from common scripting languages. Record and maintain IT-related assets and information, including warranties and licenses. Utilize AI tools to support troubleshooting, improve documentation quality, assist in coding/scripting for automation projects, and test AI-integrated workflows under guidance of senior IT staff. Perform the duties of IT Technician I as outlined in

Appendix:

Inherited Duties, as needed. Onboard and offboard employees. Actively participate in departmental and cross-departmental meetings. Assist in departmental and cross-departmental projects. Offer constructive ideas and suggestions to the team that support company goals and objectives. Demonstrate regular, predictable attendance. Perform other tasks and duties as requested by supervisor. This role champions leadership initiatives, mentors developing teammates, and fosters a collaborative environment where the team succeeds together.

SUPERVISORY RESPONSIBILITIES

• This position does not have supervisory responsibilities

EDUCATION AND/OR EXPERIENCE

Associate's degree in Information Technology (or equivalent experience) required; Bachelor's preferred. Relevant certifications preferred (CompTIA Network+, Microsoft, or equivalent). Power Platform Fundamentals or scripting experience preferred.

LANGUAGE SKILLS

Ability to read and interpret technical documents, operating instructions, and procedure manuals. Ability to write clear documentation, tickets, and routine reports. Ability to communicate effectively with users and teams in person, via phone, and in writing.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure using whole numbers, fractions, and decimals. Ability to compute rates, ratios, and percentages, and to interpret basic graphs and charts.

REASONING ABILITY

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

OTHER SKILLS AND/OR ATTRIBUTES

Ability to write and troubleshoot basic scripts and automation workflows. Collaborative mindset and ability to work across departments. Bilingual candidates encouraged to apply! The pay range for this role is: 25.29 - 30.91 USD per hour(Business Office)