Description About AFC Industries:

AFC Industries is a U.S.-based manufacturer of ergonomic workstation solutions designed to improve comfort, efficiency, and wellness in healthcare, industrial, and commercial environments. From mobile medical carts to control room consoles, our innovative products are built to meet the highest standards of performance and flexibility. At our Berwick, PA location, we're looking for an IT professional who thrives in a collaborative environment and is eager to support our continued growth through smart, secure, and efficient IT systems.

Position Summary:

We are seeking a hands-on IT Network Administrator to manage and support our IT infrastructure and internal systems. This role will support daily operations, assist employees with technical issues, and maintain the stability and security of our network and business-critical applications.

Typical Day-to-Day Responsibilities:

Start the day by reviewing emails and voicemails for internal service requests\nParticipate in IT team meetings to discuss policy updates, project planning, or budgeting\nRespond to service requests via email, phone, or in-person, resolving hardware/software issues\nFor more complex issues, troubleshoot directly with users by visiting departments, performing diagnostics, and running tests\nCoordinate with vendors for specialized services or project support

Core Responsibilities:

Manage and maintain the company's network infrastructure, including:\nFirewalls\nSite-to-site VPN connections between multiple locations\nVOIP phone systems (Call Manager)\nConfigure and monitor data backups and disaster recovery solutions\nMaintain and support key business applications, including CRM and ERP systems\nPerform new user setup in Active Directory\nConfigure new VOIP phones and support telephony-related requests\nDeploy new computers and servers, and maintain existing hardware\nSet up remote users and ensure secure remote access capabilities\nAssist in vendor negotiations and manage IT-related projects and purchases

Requirements:

Associate or Bachelor's degree in Information Technology, Computer Science, or related field\n3+ years of experience in IT/network administration or similar role\nStrong understanding of networking protocols (TCP/IP, DNS, DHCP, VPN)\nExperience with firewalls, VOIP systems, and multi-site connectivity\nProficiency in Windows Server environments, Active Directory, and Office 365\nExperience managing and supporting ERP and CRM systems\nAbility to install, configure, and support desktop and server hardware\nExcellent troubleshooting, communication, and time-management skills\nIT certifications (e.g., Network+, CCNA, MCSA/MCSE) preferred but not required\nAdditional Details How To Identify Potential Job Scams","accountId","38244024","AFC Industries 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