Must Have Technical/Functional Skills Enterprise IT Network
Cisco Switching:
Catalyst (L2/L3)
Cisco Wireless:
WLC, Access Points
Firewalls:
Cisco Firepower / ASA (or equivalent)
- Cisco DNA Center (DNAC)
- Cisco ISE (NAC, authentication) Core Networking
- TCP/IP, VLANs, VXLAN,
- Routing (OSPF/BGP)
- NAT, ACLs, segmentation OT Awareness (Good to Have)
- Basic understanding of: o IT/OT segmentation o Industrial environments o OT security concepts Roles & Responsibilities
- Act as the primary SME for all IT network related incidents.
- Perform end-to-end troubleshooting and resolution independently
- Handle high-severity and production-impacting incidents with full ownership.
- Perform deep root cause analysis (RCA) and implement permanent fixes.
- Manage and support
Enterprise IT Network:
o Cisco LAN (Catalyst switches
- L2/L3) o Wireless (WLC, Access Points, RF troubleshooting) o Firewalls (Cisco Firepower / ASA or equivalent) o Cisco DNA Center (DNAC)
- monitoring, assurance, compliance o Cisco ISE
- authentication, NAC, policy enforcement o Proactively identify and fix network health and performance issues. o Work closely with onsite OT/network plant teams for:
- Plant network dependencies
- Industrial connectivity issues
- Change coordination impacting production o Provide IT-side inputs for IT/OT segmentation and security.
o Perform OT Network troubleshooting o Execute Network changes (configurations, upgrades, patching) o Perform New deployments and site expansions o Ensure Proper risk assessment and rollback planning o Changes executed during approved windows o Manage EOL/EOS tracking and remediation. o Implement and maintain Network segmentation o Firewall policies and secure access controls o Vulnerability remediation and patching o Security incident investigation o Coordinate with OEM TAC (Cisco, firewall vendors) o Create, Update and Maintain Network diagrams and configurations o IP address management o Create, Update and Maintain SOPs/runbooks o Ensure accurate ITSM updates and audit compliance. Generic Managerial Skills, If any
- Strong ownership mindset and ability to work independently is critical
- Excellent troubleshooting and analytical skills
- Ability to handle production-critical situations under pressure
- Clear communication with IT, OT, and business stakeholders
- High discipline in documentation and change processes
Base Salary Range :
$85,000 to $95,000
Per Annum TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage:
Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support:
Maternal & Parental Leaves.
Insurance Options:
Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth:
Commuter Benefits & Certification & Training Reimbursement.
Time Off:
Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance:
Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. #LI-SV2 #
LI-KUMARAN