Information Technology Administrator

Information Technology Administrator Fleetwood, PA Job Details Full-time $60,000 - $75,000 a year 1 day ago Benefits Health insurance Paid time off 401(k) matching Qualifications Network hardware support Report writing Management Bachelor's degree in information technology Customer service IT system monitoring Regulatory compliance Research Mid-level Improving operational efficiency 3 years System maintenance Information security compliance Analysis skills Supervising experience Incident response Patch management Associate's degree in information technology Cloud-based systems Computer hardware Hardware support Telecommunication Business continuity planning IT IT security management Network infrastructure management Associate's degree Leadership Communication skills Active Directory management Banking regulatory compliance Information Technology Full Job Description

INFORMATION TECHNOLOGY ADMINISTRATOR

Invest in your career with Fleetwood Bank, the only bank with headquarters in Berks County! Our employees live, work, and play in our community. We are our customer's neighbors. As a true community bank, we are committed to making meaningful differences in our local community Fleetwood Bank offers a competitive benefit and salary package, including generous PTO, 401k plan with company match, and 100% company paid health and insurance benefits for employees. The IT Administrator supports the daily operation, security, and reliability of the Bank's technology infrastructure. This role provides handson administration of servers, workstations, network equipment, user accounts, telecommunications systems, and cloudbased services within a highly regulated financial environment. The IT Administrator ensures systems operate in a secure, compliant, and efficient manner by performing routine monitoring, patching, maintenance, and documentation in alignment with FFIEC guidance and the Bank's information security program. Working closely with the Chief Operating Officer, the IT Administrator helps ensure that the Bank's technology systems support operational efficiency, regulatory compliance, and the strategic goals of the Bank.

Primary Responsibilities:

The position serves as a primary resource for technical support, responding to hardware, software, and accessrelated requests from employees across all Bank locations. Works closely with the Bank's IT Partner for Hosting and Network Management. Assists with maintaining information security controls, supporting incident response activities, and participating in business continuity and disaster recovery efforts. Responsible for the Bank's report writing tools. Assists in writing policies and reviewing policies. Strong analytical skills, professionalism, confidentiality, and customer service skills are essential, as the role interacts regularly with Bank staff, auditors, examiners, and third parties.

Qualifications:

A bachelor's or associate's degree in IT or related field 3-5 years of Help-Desk and IT administration experience 1-2 years of supervisory or leadership experience preferred Strong knowledge of Active Directory and MS365 Cloud environment The ideal candidate must be able to work both independentlycollaboratively in a high-paced environment. Must have excellent analytical, research, and troubleshooting skills as well as strong writtenverbal communication skills. This position is in-person and requires the ability to work at our Fleetwood location daily with the ability to travel to our other branch locations as needed. Fleetwood Bank is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by law.