IT Systems Administrator Total Technology Resources - 5.0 Philadelphia, PA Job Details Full-time $75,000 - $100,000 a year 3 days ago Benefits Relocation assistance Dental insurance Paid time off Flexible schedule Retirement plan Qualifications Endpoint Security IT user and group management GPO Technical documentation IT system monitoring Data recovery Configuration management Server backup and recovery Operating system updates Change management Patch management Email configuration (technical support) Desktop (troubleshooting support) Data access controls implementation Data backup Network monitoring tools Access control management VPN management Desktop administration Technical writing experience within technology IT department experience System performance monitoring IT security monitoring Full Job Description About the Company Total Technology Resources is an information technology services provider based in Philadelphia, Pennsylvania. The company helps businesses maintain secure, reliable technology environments through managed IT services, network administration, cybersecurity, cloud solutions, infrastructure management, and technical support. Its team supports business systems, network connectivity, data protection, and technology operations for organizations across the Philadelphia region. Job Overview Total Technology Resources is seeking an IT Systems Administrator to maintain, monitor, and improve business IT infrastructure. The ideal candidate has experience managing servers, user accounts, network services, endpoint devices, and security controls while providing dependable technical support. This role involves maintaining system availability, resolving infrastructure issues, implementing updates, and helping ensure that business technology remains secure, efficient, and reliable. Key Responsibilities Install, configure, maintain, and troubleshoot servers, workstations, and business IT systems. Administer Windows Server environments, user accounts, permissions, and directory services. Monitor system performance, availability, storage capacity, and infrastructure health. Manage Microsoft 365 services, email systems, and user access where applicable. Maintain network services, including DNS, DHCP, VPNs, switches, and wireless connectivity. Apply operating system updates, security patches, and configuration changes. Monitor endpoint protection, access controls, and security alerts. Maintain backup systems and support disaster recovery procedures. Investigate system outages and resolve hardware, software, and connectivity problems. Document system configurations, maintenance activities, and incident resolutions. Coordinate with vendors and technical teams to resolve complex infrastructure issues. Recommend improvements to system reliability, security, and operational efficiency. Required Skills Experience in systems administration, infrastructure support, or a related IT role. Knowledge of Windows Server, Windows desktop environments, and user account administration. Understanding of TCP/IP networking, DNS, DHCP, VPNs, and firewall fundamentals. Familiarity with Microsoft 365 and directory services. Experience with system monitoring, patch management, and troubleshooting. Understanding of backup procedures, data recovery, and cybersecurity fundamentals. Ability to maintain technical documentation and follow change management procedures. Strong analytical, organizational, and communication skills. Preferred Qualifications Degree or technical training in Information Technology, Computer Science, or a related field, or equivalent practical experience. Experience with Active Directory, Microsoft Entra ID, and Group Policy. Familiarity with virtualization platforms such as VMware or Hyper-V. Experience with cloud infrastructure, Microsoft Azure, or Amazon Web Services. Knowledge of endpoint management, remote monitoring, and management tools. Familiarity with PowerShell scripting and routine administration automation. Relevant certifications such as CompTIA Server+, Network+, or Microsoft role-based certifications. Benefits Health insurance, paid time off, retirement benefits, and professional development opportunities should be confirmed with the employer. Equal Opportunity Applicants should be evaluated fairly based on relevant skills, experience, and job-related qualifications. Current employment policies and available accommodations should be confirmed with the employer.

Pay:

$75,000.00 - $100,000.00 per year

Benefits:

Dental insurance Flexible schedule Relocation assistance

Work Location:

In person