Systems Administrator

We are looking for a Systems Administrator to oversee and optimize a benefits administration platform that supports eligibility, enrollment, premium billing, and connected data exchanges. This position works closely with operations, technology teams, and external partners to keep the system reliable, accurate, and compliant with healthcare-related requirements. Based in Plymouth Meeting, Pennsylvania, the role plays an important part in maintaining smooth benefits processing and supporting reporting, issue resolution, and ongoing platform improvements.

Responsibilities:

• Oversee daily administration of the benefits platform, ensuring core functions such as enrollment, eligibility, billing, and reporting operate effectively
• Configure and maintain benefit plans, member records, group structures, carrier connections, and business rules within the system
• Manage electronic data exchanges with health plans, third-party administrators, and vendor partners, including enrollment and billing-related files
• Track system performance, investigate processing issues, and resolve data or application problems that affect operational accuracy
• Conduct audits, reconciliations, and validation reviews to confirm eligibility details and premium information remain accurate and complete
• Partner with Benefits Operations, Finance, and Customer Service teams to support renewals, enrollment periods, and day-to-day benefit updates
• Coordinate platform updates, patches, enhancements, and testing activities with internal technology teams and external providers
• Prepare and maintain documentation covering system configuration, standard processes, and support procedures
• Produce custom reports and data extracts for operational analysis, financial review, and compliance-related needs
• Support integration activities and validation efforts for new plan years, product updates, and system enhancements involving connected business systems