IT & Operations Administrator

Loanability is a finance company in Willow Grove, PA, helping small businesses access the capital they need to grow. We are seeking an IT & Operations Administrator to support and maintain the systems and processes that power our day-to-day operations. This role is responsible for ensuring our technology runs smoothly, our data remains accurate, and our team has the tools they need to perform at a high level.

Responsibilities:

IT & Systems Monitor email delivery and ensure messages reach inboxes Support phone system performance, including caller ID and connectivity Troubleshoot system, access, and connectivity issues Set up new hires (accounts, systems, equipment) and manage offboarding Maintain user access, permissions, and system configurations Manage domain settings, security certificates, and email authentication (SPF, DKIM, DMARC, BIMI) Track and maintain inventory of devices and equipment Operations & Data Support internal systems and workflows used by the team Ensure data accuracy across platforms and tracking systems Assist with reporting and data organization Identify and resolve discrepancies Support operational processes tied to marketing, commissions, and internal reporting Systems Oversight & Improvement Monitor system performance and identify issues early Coordinate with vendors to resolve issues and improve performance Document processes and maintain clear internal procedures Identify inefficiencies and implement improvements

Qualifications:

Strong problem-solving and troubleshooting skills Comfortable working across multiple systems and tools High attention to detail and strong follow-through Ability to manage multiple priorities at once Clear and professional communication

To Be Considered, You MUST:

Live within commuting distance (40 miles) of our office located in Willow Grove (this is not a remote position). Follow application instructions and demonstrate attention to detail.

Why This Role Matters:

This role directly impacts the reliability of our systems, the accuracy of our data, and the efficiency of our team's daily operations.

Job Type:

Full-time Pay:

$70,000

• $85,000 annually

Additional Compensation:

Bonus opportunities

Work Location:

In person

Job Type:

Full-time Pay:

$70,000.00

• $85,000.

00 per year

Benefits:

Health insurance Paid time off Parental leave Retirement plan Application Question(s): Do you live within commuting distance (40 miles) of our office located in Willow Grove, Pennsylvania? This is not a remote position.

Work Location:

In person IT & Operations Administrator 3.6 3.6 out of 5 stars Willow Grove, PA 19090 $70,000

• $85,000 a year
• Full-time Loanability 5 reviews $70,000
• $85,000 a year
• Full-time Loanability is a finance company in Willow Grove, PA, helping small businesses access the capital they need to grow.

We are seeking an IT & Operations Administrator to support and maintain the systems and processes that power our day-to-day operations. This role is responsible for ensuring our technology runs smoothly, our data remains accurate, and our team has the tools they need to perform at a high level.

Responsibilities:

IT & Systems Monitor email delivery and ensure messages reach inboxes Support phone system performance, including caller ID and connectivity Troubleshoot system, access, and connectivity issues Set up new hires (accounts, systems, equipment) and manage offboarding Maintain user access, permissions, and system configurations Manage domain settings, security certificates, and email authentication (SPF, DKIM, DMARC, BIMI) Track and maintain inventory of devices and equipment Operations & Data Support internal systems and workflows used by the team Ensure data accuracy across platforms and tracking systems Assist with reporting and data organization Identify and resolve discrepancies Support operational processes tied to marketing, commissions, and internal reporting Systems Oversight & Improvement Monitor system performance and identify issues early Coordinate with vendors to resolve issues and improve performance Document processes and maintain clear internal procedures Identify inefficiencies and implement improvements

Qualifications:

Strong problem-solving and troubleshooting skills Comfortable working across multiple systems and tools High attention to detail and strong follow-through Ability to manage multiple priorities at once Clear and professional communication

To Be Considered, You MUST:

Live within commuting distance (40 miles) of our office located in Willow Grove (this is not a remote position). Follow application instructions and demonstrate attention to detail.

Why This Role Matters:

This role directly impacts the reliability of our systems, the accuracy of our data, and the efficiency of our team's daily operations.

Job Type:

Full-time Pay:

$70,000

• $85,000 annually

Additional Compensation:

Bonus opportunities

Work Location:

In person

Job Type:

Full-time Pay:

$70,000.00

• $85,000.

00 per year

Benefits:

Health insurance Paid time off Parental leave Retirement plan Application Question(s): Do you live within commuting distance (40 miles) of our office located in Willow Grove, Pennsylvania? This is not a remote position.

Work Location:

In person