IT Administrator - Network

IT Administrator - Network Marion County, OR - 2.7 Salem, OR Job Details Full-time $39.69 - $53.19 an hour 12 hours ago Benefits Loan forgiveness Qualifications Driver's License Full Job Description Marion County requires on-site work. Remote work is not available. Information Technology (IT) provides technical services, manages the county's technical resources, and provides consulting services for technology improvements through three programs: Administration, Operations, and Technology Solutions. These programs provide a complete range of technology services which include strategic planning, new service design, business analysis, project management, security risk management, data security, applications delivery and support networks, servers and storage, desktop and mobile management, database administration, and end-user support through the service desk. This job is ultimately responsible for the implementation, maintenance, and decommissioning work as part of the IT Infrastructure Operations team. This includes, but is not limited to firewalls, switches, wireless controllers, wireless devices, authentication, and cloud services that the IT Infrastructure Operations team is responsible for. They work collaboratively with the lead and IT Supervisor to ensure that the infrastructure can deliver the services our citizens need.

GENERAL STATEMENT OF DUTIES

An IT Administrator will provide enterprise support; plan, design, maintain, and implement services within a specified technical discipline. Assist and support IT employees to resolve technology development and integration issues and accommodate growth and expansion. Responsible for the performance, security, and operations of specific assigned systems.

Technical disciplines:

Network Administration - Responsible for the county's local (LAN) and wide (WAN) area networks. Large local area networks with multiple files, application, print servers, routers, switches, firewalls, intrusion prevention systems, and wireless devices. Coordinate and perform installations of internet work connections, connections to host computers, and other related network communications. Systems Administration - Responsible for enterprise servers, storage, authentication, cloud services, enterprise operating systems, computer systems security, all related enterprise computing hardware infrastructure, administration, and configuration. Large servers, virtual hosts, virtual servers, enterprise storage systems, directory services for identity and access management, and enterprise cloud services.

SUPERVISION RECEIVED

Work under the general supervision of an IT Supervisor, IT Manager, or designee who assigns work, establishes goals, and reviews work for conformance to technical and department standards and in compliance with department goals.

SUPERVISION EXERCISED

Supervision is not a responsibility; however, this classification may include lead worker duties as defined in the Marion County Personnel Rules. Typical Duties - Duties include, but are not limited to the following Technology Support and Management Monitors infrastructure for performance, capacity, and potential risks. Manages infrastructure to meet configuration, capacity, security, and availability requirements. Conducts proactive patching, lifecycle replacement, and routine maintenance. Communicates maintenance downtime and ensures adherence to change management procedures. Provides technical support for assigned infrastructure. Collaborates with Support Operations, Development, and customers to resolve incidents and problems promptly. Offers support to technical teams through documentation and acts as a subject matter expert for the assigned infrastructure. Infrastructure Governance and Lifecycle Management Maintains responsibility for implementing, documenting, and decommissioning infrastructure and services in alignment with business and departmental objectives. Develops, implements, and maintains standards, processes, and procedures for monitoring, managing, and maintaining infrastructure. Collaborates with project managers and technical services teams to identify and mitigate issues. Infrastructure Support Provides technical support for the infrastructure assigned. Collaborates with Support Operations, Development, and our customers to ensure that infrastructure related incidents and problems are resolved in a timely manner. Provides support for technical teams through documentation, guides, and acts as a subject matter expert for the infrastructure they are assigned. Participates in scheduled on-call rotation to provide after-hours infrastructure support, including timely response, troubleshooting, incident resolution, and remote or on-site support as required. Operations Standards Complies with IT Operations standards governing county technology facilities, including restricted-use requirements for server rooms and telecommunications closets, by ensuring server rooms and telecommunications closets remain free of unauthorized materials, maintaining required clearances, and promptly reporting safety, access, or compliance concerns. Adheres to approved exception processes when applicable. Other Job Duties Participates in meetings, in-service training, workshops, etc. for the purpose of gathering information required to perform the job. Performs job duties at various work sites, so driving is required. Performs other duties as assigned. Requirements for the Position

EXPERIENCE AND TRAINING

Bachelor's degree in computer systems or related area; AND Two years of responsible technical experience in enterprise infrastructure related discipline; OR Any satisfactory combination of work, education, training, or experience relevant to the position, as determined by Marion County.

SPECIAL REQUIREMENTS

Must possess a current driver's license in the applicant's state of residence and an acceptable driving history. Marion County will obtain a copy of the driving record for all qualified applicants from Driver and Motor Vehicle Services and review the driving record according to the Marion County policy and procedure for Driving on County Business. The policy can be found at: http://apps.co.marion.or.us/APAP/. The finalist for this position will be required to pass a criminal history background check, including finger printing; however, conviction of a crime may not necessarily disqualify an individual for this position. This assignment is represented by a union. This is a full-time position, which is eligible for overtime. Monday through Friday, days, with flexibility depending upon the needs of the department and program. Must be available to perform assigned rotating after-hour duties.

KNOWLEDGE, SKILLS, AND ABILITIES

Considerable knowledge of enterprise infrastructure; hardware and software installations; advanced research and analysis concepts and techniques; project management techniques; and general planning concepts. Network Administrator - Range of computer and networking software and hardware systems, web services, and related technologies; LAN/WAN layout and troubleshooting; infrastructure requirements and standards; computer security systems, applications, procedures, and techniques. Systems Administrator - Workstation and server building/repair; operating systems and infrastructure applications; LAN/WAN layout and troubleshooting; remote administration and login scripts; virus prevention and security measures. Skill and ability to communicate effectively both orally and in writing; convey technical and complex information; troubleshoot and resolve user concerns and operational problems; assess capacity and future needs of enterprise infrastructure; perform enterprise infrastructure installations; train and direct others in use of system; coordinate and implement projects; establish and maintain cooperative working relationships with system users and other county personnel. Ability to plan, schedule and implement system changes or upgrades to production systems with minimal user impact.

PHYSICAL REQUIREMENTS

Operates a motor vehicle; sees using depth perception; stands; sits; moves about the work area; bends forward; lifts up to 50 lbs.; pushes and pulls up to 25 lbs.; moves carts weighing up to 100 lbs.; operates a keyboard; speaks clearly and audibly; reads a 12 pt. font; distinguishes colors and shades; hears a normal level of speech; and works in areas that may be exposed to dust and blood/body fluids.

PUBLIC SERVICE LOAN FORGIVENESS

Marion County is a qualifying public employer for the Public Service Loan Forgiveness Program. Through the Public Service Loan Forgiveness Program, full-time employees working at the County may qualify for forgiveness of the remaining balance on Direct Student Loans after 120 qualifying monthly payments under a qualifying repayment plan. Questions about your student loan eligibility should be directed to your loan servicer or the US Department of Education.

VISA SPONSORSHIP

Marion County does not offer VISA sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security's I-9 form confirming authorization to work in the United States. Marion County is an E-Verify employer and will use E-Verify to confirm that hires are authorized to work in the United States.

VETERANS' PREFERENCE

Applicants are eligible to use Veterans' Preference when applying with Marion County in accordance with ORS 408.225, 408.230, and 408.235 and OAR 105-040-0010 and 105-040-0015. Preference will be awarded only if the applicant meets the minimum requirements of the position and attaches the required documentation at the time of application.

DOCUMENTS REQUIRED FOR VETERANS' PREFERENCE

One of the following:

MEMBER COPY 4

of the Certificate of Release or Discharge from Active Duty (DD Form 214 or 215); OR Letter from the US Department of Veterans Affairs indicating receipt of a non-service connected pension; OR Certification that discharge or release from active duty under honorable conditions will take place not later than 120 days after the submission of the certificate. In addition to one of the above documents, Disabled Veterans must also submit one of the following: A copy of their Veterans disability preference letter from the Department of Veterans Affairs; OR Certification that medical separation from active duty under honorable conditions will take place not later than 120 days after the submission of the certificate. You can request copies of your military service record through the National Archives website at http://www.archives.gov/veterans/military-service-records/ Marion County is an Equal Opportunity, Affirmative Action, Veteran and Disability employer committed to increasing the diversity of its workforce. Applicants with a disability may request reasonable accommodation, through Human Resources, in any step of the process to assist them in demonstrating their qualifications to perform the duties of the position for which they are applying. Please e-mail Human Resources if you wish to request an accommodation.