SUMMARY:

The Systems Administrator is accountable for effective provisioning, installation, configuration, operation, and maintenance of systems hardware and software, as well as the related infrastructure at INSURICA's multiple locations. This individual participates in technical research and development of innovative solutions that meet the business needs of the organization. The Systems Administrator ensures that system hardware, operating systems, software systems, and related procedures adhere to organizational policies and values, enabling our colleagues and partners to meet their business objectives effectively and efficiently.

ESSENTIAL FUNCTIONS

Manage and support network hardware and software, including messaging systems Manage and support network hardware and software programs, including messaging systems Successfully perform system upgrades at all locations, including planning, testing, and coordinating Perform accurate and successful workstation and server administration and setup Plan and manage data storage on servers and storage area networks Effectively perform daily data backups and recoveries Maintain and execute effective disaster recovery plans for network systems Monitor and maintain system software licensing and maintenance agreements Research and provide recommendations regarding planning and budgeting network systems Manage and support mobile devices and related servers Successfully coordinate services provided by wireless carriers Effectively utilize established guidelines and resources to successfully ensure the security and protection of data from unauthorized access Continuously collect and review system data for capacity and planning purposes Create and maintain accurate documentation for system processes and procedures Participate in seminars and other training to increase knowledge and develop new skills

ADDITIONAL RESPONSIBILITIES

This job description is intended to describe the level of work required of the person performing the position. Essential functions are outlined; however, other duties may be assigned, as needs arise, or as required to support the essential functions. Specific performance objectives may be developed each year to measure the performance of the tasks and functions listed in this job description. Remote work opportunities vary by location, department and business need and are subject to change, as needed. Each manager will provide details on any telecommuting opportunities, as well as scheduling, within their department.

KNOWLEDGE, SKILLS, AND ABILITIES

Solid understanding of the agency's workflow and processes Ability to work varied shift times, as needed/required Ability to identify problems, analyze questions, and provide valid solutions. Demonstrate an effective exchange of adaptive knowledge so others learn to resolve problems without assistance. Ability to work within a fast-paced, changing priority environment Ability to travel occasionally, both locally and overnight, approximately