Hybrid | In-Office 2 Days Per Week | No Sponsorship Available Position Overview A growing technology organization is seeking a Linux Telecom Support Engineer to support production systems and troubleshoot technical issues involving Linux operating systems, applications, networks, and VoIP platforms. This role is ideal for someone with a strong background in Linux and telecommunications who enjoys hands-on troubleshooting and working directly with customer engineering and development teams. This is a hybrid position requiring in-office attendance 2 days per week. Candidates must be authorized to work in the United States without employer sponsorship. Responsibilities Troubleshoot production issues involving Linux operating systems, applications, networking, and VoIP platforms. Apply software fixes, updates, patches, and system upgrades. Analyze Linux logs, command-line output, and Wireshark packet captures to identify root causes. Work directly with customer engineering teams to resolve technical issues and discuss requirements. Prepare Methods of Procedure (MOPs) for production changes and system updates. Report software bugs to development teams and provide supporting logs and traces. Participate in scheduled maintenance windows for upgrades and patching. Required Qualifications 5+ years of experience supporting Linux-based systems, preferably Red Hat Enterprise Linux (RHEL). Strong knowledge of Linux administration and troubleshooting. Solid understanding of telecommunications, VoIP, SIP, and networking. Experience analyzing Wireshark traces and network packet captures. Proficiency gathering and analyzing logs and traces through the Linux command line. Strong troubleshooting, problem-solving, and communication skills. Ability to collaborate effectively with customer engineering and development teams. Preferred Qualifications Linux scripting experience. Basic knowledge of PHP. Familiarity with the Diameter protocol. Experience with VMware vSphere. Basic knowledge of Cisco IOS. Work Environment Hybrid schedule with 2 days per week in the office. Hands-on technical support for Linux-based telecommunications platforms. Regular collaboration with customer engineering and internal development teams. No visa sponsorship available. If you have strong Linux troubleshooting skills and experience with SIP, VoIP, and telecommunications systems, we'd like to hear from you. Apply today for consideration.

Pay:

$100,000.00 - $130,000.00 per year

Benefits:

401(k) Dental insurance Employee assistance program Health insurance Paid time off Professional development assistance Retirement plan Vision insurance

Work Location:

Hybrid remote in Langhorne, PA 19047