Details:

6-Month W2 Contact, Potential to

Extend Onsite:

Juno Beach, FL 33408 Monday - Friday, 8am - 5pm

Job Specifications:

We are seeking a skilled and motivated Product Services Engineer to join our growing team supporting the implementation and ongoing success of our comprehensive energy management software platform. This role sits at the intersection of field engineering, software integration, and customer-facing technical support, requiring someone who can bridge hardware, data, and software to deliver reliable, scalable solutions for energy and industrial customers. The ideal candidate brings hands-on experience with

SCADA/DAS

systems, industrial communication protocols, and field deployments, combined with the ability to troubleshoot complex issues, communicate clearly with customers, and collaborate cross-functionally to drive continuous product and process improvement. This is an individual contributor role focused on technical execution, problem-solving, and customer success.

Skills and Background:

2-5 years experience Electrical or mechanical engineering degree preferred; equivalent experience acceptable SCADA systems, mobile/serial communication protocols (Modbus preferred; BACnet or equivalent acceptable) Metering experience (power, water, or gas) valued over Modbus if tradeoff needed Industrial/manufacturing environment background a plus

Day-to-Day Responsibilities:

Work alongside a team of two implementation engineers Scope customer sites with technical sales (may involve travel) Source hardware, configure equipment, build monitoring enclosures (wiring meters, power supplies, gateways) Coordinate installations with external vendors; travel to deployment sites Must communicate technical concepts clearly to non-technical stakeholders Travel is 10-20%

Key Responsibilities:

Support end-to-end onboarding of customer sites onto the client's platform, from initial technical scoping through commissioning and data validation. Configure and integrate field devices and data acquisition systems into the client's backend platforms, ensuring accurate and continuous data flow across connected assets and sites. Program, configure, and troubleshoot field hardware to project specifications, including inverters, energy meters, weather sensors, cameras, media converters, and reclosers, using Modbus RTU and TCP/IP communication protocols. Travel to customer sites to support pre-sales technical scoping and system design, and provide on-site or remote assistance during hardware installations. Diagnose and resolve hardware, communication, and network issues through commissioning completion. Coordinate hardware procurement and vendor inventory to support scheduled installations and on-time project delivery. Serve as the technical point of contact for customers, diagnosing and resolving software, hardware, and application issues within the client. Provide feedback to product owners to drive platform improvements and inform user acceptance testing. Maintain installation, configuration, and troubleshooting documentation. Document root cause findings and generate periodic status and compliance reports. Train field personnel on

SCADA/DAS

system installation and troubleshooting techniques. Collaborate with software, product, and implementation teams to improve client's performance and capabilities, including contributing to AI-driven initiatives and process improvement efforts. Perform other job-related duties as assigned.

Required Qualifications:

Bachelor's degree in Electrical Engineering, Computer Science, Information Systems, or a related field, or equivalent hands-on experience. 1+ years of experience in a technical role involving

SCADA/DAS

systems, system integration, or energy technology. Working knowledge of Modbus TCP/IP and RTU communication protocols. Strong analytical and root cause analysis skills with attention to detail. Strong communication skills with the ability to convey technical concepts to non-technical audiences. Self-directed with the ability to manage multiple priorities in a fast-paced environment.

Preferred Qualifications:

Experience with energy management software platforms or IoT/cloud-based data systems. Familiarity with RS485, fiber optic, OPC, or other industrial communication standards. Background in renewable energy technologies, including solar, wind, energy storage, or related equipment. Proficiency with Python or similar scripting tools for data analysis. Six Sigma Yellow Belt or equivalent process improvement certification. Bilingual in English and Spanish.

Job Overview:

Employees in this role are analytical and creative problem solvers with a successful track record handling large-scale, high-profile projects and deadlines. They identify, investigate and resolve complex software issues to ensure applications are performing to customer standards. Individuals will demonstrate technical expertise in software development and data analytics as well as expertise of the broader organization. This position applies analysis and problem-solving skills along with effective communication to drive customer-facing software application issues to resolution. The ideal candidate is high energy, with the ability to independently prioritize multiple tasks in a fast-paced environment. #AJ1

Pay:

$30.00 - $40.00 per hour

Benefits:

401(k) Dental insurance Health insurance Vision insurance

Work Location:

In person