Windows Administrator L3

Windows Administrator L3 Image

Skill Set :

Windows Administration

Total Experience :

10.00 to 14.00 Years

No of Openings :

1

Job Post Date :

25/02/2026

Job Expiry Date :

29/05/2026

Domain :

IT

Location :

PLANO [United States]

Job Reference No :

4039711 Job Summary Role

• Windows L3 Engineer Location
• Remote (USA) Type
• Fulltime Note
• Should have MSP Experience and looking for 10-15 Years experience candidates only.

Profile Summary:

The Windows Administrator (L3) is a senior technical authority responsible for the architecture, design, stability, and continuous improvement of enterprise Windows Server platforms. This role owns complex infrastructure components, leads resolution of high-severity incidents, and provides expert consultation across operations and transformation initiatives. The position operates with minimal supervision, influences technical direction, and ensures platform reliability, security, and compliance across large-scale, hybrid environments. The role also provides technical leadership and mentoring to L1/L2 teams within a global delivery model.

Position Requirements:

Platform Ownership & Architecture Own the design, governance, and lifecycle management of Windows Server platforms across on-prem and cloud environments. Drive architectural decisions for Active Directory, Group Policy, DNS/DHCP, DFS, clustering, and identity integrations. Review and approve design changes to ensure scalability, resiliency, and standardization. Technical Leadership & Escalation Act as the final escalation point (L3) for complex, cross-domain infrastructure issues. Lead major incident recovery, root cause analysis (RCA/PCA), and long-term corrective actions. Provide technical direction during outages, audits, and high-risk change activities. Engineering & Automation Engineer and maintain Windows Server 2016/2019/2022 environments with enterprise hardening and security baselines. Develop and standardize PowerShell automation to improve reliability, efficiency, and operational consistency. Drive performance tuning across compute, memory, storage, and network layers. Security, Compliance & Risk Management Enforce platform security controls including BitLocker, Defender, firewall policies, audit logging, and access controls. Ensure adherence to SOX, HIPAA, PCI, and internal governance standards. Partner with security and audit teams to address findings and reduce systemic risk. Infrastructure Services Design, implement, and support Windows Failover Clusters, CSV, quorum configurations, and high availability solutions. Administer Hyper-V platforms; provide design input for VMware environments where applicable. Support ADFS, Azure AD Connect, and SSO integrations within hybrid identity architectures. Operational Excellence Proactively identify stability risks and drive preventive remediation. Monitor environments using enterprise tools (e.g., SolarWinds) and define thresholds and remediation patterns. Participate in 24x7 on-call rotation for critical platform support. Knowledge & People Leadership Create and maintain architecture documents, SOPs, operational standards, and knowledge articles. Mentor and technically guide L1/L2 engineers to raise platform maturity and reduce escalations. Serve as a technical point of contact for internal stakeholders and project teams. The pay range for this role is $100,000

• $105,000
• per annum including any bonuses or variable pay.

Tech Mahindra also offers benefits like medical, vision, dental, life, disability insurance and paid time off (including holidays, parental leave, and sick leave, as required by law). Ask our recruiters for more details on our Benefits package. The exact offer terms will depend on the skill level, educational qualifications, experience and location of the candidate. "Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions with or without reasonable accommodations. Reasonable accommodations also are available in the hiring process for applicants with disabilities. Candidates can request a reasonable accommodation by contacting the company ADA Coordinator at ADA_Accomodations@TechMahindra.com."