Job Description:

Office Location:

Abilene, Texas, United States

SCOPE/CONTACTS

The Lending System Administrator (n'Cino) will provide first and second line technical support to internal staff. The successful candidate will require aptitude for working with applications/systems to undertake analysis, diagnosis and provide resolution of staff issues, which may range from straightforward to more complicated technical issues.

ESSENTIAL FUNCTIONS

Assist in the design, documentation, build, testing, and deployment of enhancements to n'Cino custom objects, page layouts, workflows, alerts, reports, and complex dashboards as needed by end users Maintain and manage n'Cino platform including user roles and profiles, security settings, access settings etc. Support and maintain processes, features and functionality to continuously improve data quality, process integrity and productivity with the assistance of the end users Collaborate with loan officers, lending assistants, and back-office managers to identify opportunities, and related solutions, for improved business results and best practices Promote user adoption and respond as needed to improve adoption rates through additional training, communication, system modification or other resources Work with key business stakeholders, management and IT to ensure successful product roll outs and releases Monitor system performance to ensure reliability and availability to user base Participates in job specific training and other various bank training programs as required; and complies with BSA, AML and all bank policies and procedures. Other duties as assigned.

MINIMUM QUALIFICATIONS

Minimum of a college Associate Degree or equivalent; five years' lending/lending related experience may be substituted for Associate Degree. Minimum of two years of lending related experience is required. Experience with frontline and/or back-room lending functions/operations is preferred. Proficiency in data manipulation and using data-related applications in addition to advanced knowledge of Microsoft Windows, Excel, Word, PowerPoint, Zoom, and related applications is required. Must be able to handle stress and establish priorities; frequent deadlines exist, and work may be subject to changing priorities with little advance notice. Good organizational, interpersonal and communication skills are necessary. Accuracy, attention to detail and mental concentration are necessary for accurately performing tasks with frequent interruptions. Ability to meet deadlines is essential. Professional demeanor, self-discipline, initiative, judgment and confidentiality are essential. The above statements reflect the general details considered necessary to decide the principal functions of the job identified and shall not be construed as a detailed description of all work requirements that may be inherent in the job. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) What Makes Us Unique? You. Since 1890, First Financial has been serving the financial needs of customers in every neighborhood, just like yours. Not just through good times, but during difficult years too. We survived the Great Depression, the collapse of the Texas economy in the 1980s, and the Great Recession. Throughout it all, we remain a place of stability and trust for our customers. While other banks have come and gone, First Financial continues to grow through acquisitions, new branches, and the expansion of our services. It goes without saying, First Financial is not your everyday bank. Our \"One Bank, Multiple Regions\" concept combines the best of \"Big Bank\" customer benefits with the local decision making and involvement of a community bank. The Company includes multiple banking regions with 79 convenient locations throughout Texas, and we offer convenient banking options with a local, personal touch. And because we're one bank, you can visit any of our locations and receive the same friendly service. Much of our success comes from the lifelong relationships we've built with people just like you. Providing excellent customer service and education is the focus of everything we do. Our customer education includes training to understand how to improve credit, apply for a home loan, and utilize our products and services. Every day we're here to help you make sound financial decisions. And don't be surprised if you step through the door and see a familiar face. Many of our employees are leaders in the community. After all, being involved with the community is an important part of who we are. 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