IT Systems Administrator

Salute is a leading provider of cutting-edge Data Center Infrastructure Services, dedicated to serving data center clients worldwide. We pride ourselves on delivering sustainable solutions, unparalleled reliability, and outstanding customer service. As we continue to grow, we are seeking a dynamic and experienced IT Systems Administrator to join our team in Barstow, TX and drive our relationships with hyperscale clients to new heights. Salute Benefits That Put You First We know life doesnt stop when work begins, thats why we offer perks designed to support your well-being, your family, and your future: Time to

Recharge:

Enjoy8 company-paid holidays,2 floating holidays, and PTO so you can rest, celebrate, and take care of what matters most.

Comprehensive Benefits Package:

IncludingMedical, Dental, and Vision that you can enroll in starting on Day 1. Coverage begins the first of the month following 30-days of employment.

Peace of Mind:

The Employee Assistance Program is available to all employees, even if you do not participate in the benefits package.

Your financial future matters:

Enjoy our employer-supported 401(K) with immediate 100% vesting, plus a 3% employer match and a 50% match on the next 2%.

Wellness Support:

Access toHSA,mental health resources, andgym discountsbecause your health matters.

Extra Protection & Perks:

Through discounted group programs, such as legal services,home & auto insurance,pet insurance, andID theft protection for lifes unexpected moments.

Location:

This is an on-site position located in Barstow, TX, with relocation assistance available.

Hours:

Monday Friday | 8 am to 5 pm with Flexibility to assist with client needs | Overtime to include holidays, evenings, and weekends. IT Systems AdministratorThe IT Administrator is responsible for deploying and actively managing IT end-user systems, and other related IT hardware/software to support day-to-day operations. This role also helps define cloud based and on-prem architecture in support of IT Operations. Primary Duties within varied scope of work and expectations will range from:

Plans and executes technical support requirements, both contracted and incidentalProvides technical support for installing, repairing, and maintaining personal endpoint devices (desktops, laptops, tablets, mobile) and related software/hardware (device agnostic).Resolves issues and problems with individual and group hardware and softwareSystem administrative duties for various cloud based and on-prem systemsTrains and maintains resources to execute customer support activitiesAV/Video conferencing supportMonitoring and incident resolutionHandles escalation on delayed/unresolved problemsWork with third-party support teams to resolve issuesFormulates and maintains Information Security ProtocolsEstablishes, maintains, and monitors proper backup and security processesMaintains SLA performance parametersDefines hardware standards; defines end-user policiesActively manages end-user and other IT systems, including hardening, reporting, patch management, etc.

Installs, tests, and configures new workstations, peripheral equipment, and softwareMaintains inventory of all equipment, software, and software licensesManages PC setup and deployment for new employees using standard hardware, images, and softwarePerforms timely hardware and software upgrades as required

Additional Accountabilities:

Assist with IT Security related audits (PCI, SOC, NIST, etc.)Keeps abreast of emerging technologyAssists with onboarding & offboarding users100% adherence to company culture and best practicesRequired Qualifications, Skills, and Experience for

Success:

Associate degree in Computer Science or a related fieldMinimum of 3-5 years experience as an IT Administrator, Tier 2 Help Desk with in-depth knowledge of infrastructure, or multiple infrastructure and operational rolesMinimum of 3-5 years experience managing Microsoft 365 Office environment, setting up users and computers, active directory, managing email domains, monitoring, and maintaining cyber security policies and systems, managing, and maintaining SharePoint online, building and deploying computer images and configurationsExcellent internal/external customer service skillsEffective verbal and written communication skillsExperience working in a team environment but comfortable working alone with little directionDemonstrated ability to work efficiently, time management, and planning aheadDemonstrated agility to pivot between competing priorities and situationsSolid understanding of cyber security principles and best practicesUnderstanding of IT security and related audit requirementsUnderstanding of cloud systems administration

Preferred Qualifications, Skills, and Experience:

Possess critical thinking and complex problem-solving skillsDemonstrated ability to take initiative where necessaryThis description does not cover all duties that may be required. Employees must follow any job-related instructions and perform other duties as assigned. Successful performance requires these necessary skills, aptitudes, and abilities. If you are a motivated and results-driven individual with a passion for data center services and a knack for building strong client relationships, we want to hear from you. Join us in revolutionizing the data center industry and apply today! Compensation & Benefits DisclosureThe base pay wage for this role is $32.00 per hour. This range reflects a goodfaith estimate of what we reasonably expect to pay upon hire, based on factors such as skills, experience, education, and market/location. Our comprehensive benefits include health, dental, and vision insurance, Health Savings Account (HSA), gym discount, mental health, Discounted Group Life & AD&D, Discounted Group Short & Long-term Disability, 401(k) retirement matching, PTO/paid holidays, and parental leave This posted hourly rate is the final rate of pay for the position, based on job related factors consisted with applicable law. Salute is an equal opportunity employer committed to celebrating diversity, creating an inclusive environment for all employees, and providing equal employment opportunities to all applicants; if you require a reasonable accommodation to participate in the job application or interview process, perform essential job functions, or receive other benefits and privileges of employment, please contact our Human Resources department at hr@salute.com for more information. (For recruiting specific questions, please contact recruiting@salute.com.) #SP1