49 hourly. 401(k), profit sharing United States, Texas, Coppell 944 West Sandy Lake Road (Show on map) Aug 15, 2026 Onsite Service Technician I\nLocation US-TX-Coppell\nCompany Canon U.S.A., Inc. Requisition

ID 34568

Category Field Service Position Type Full-Time Workstyle Full-Time On Site About the Role If finding an effective fix and supporting customers with the highest level of service standards sounds appealing to you, Canon USA, a leader in technology, solutions, and services, wants to know your story. We're actively seeking a Field Service Technician to deliver amazing experiences and elevated efficiency within the routine maintenance of Canon-supported products in accordance with Service and Parts Standards. Your Impact On-Site Field Service Technician

Work 3.5 days on, 3.5 days off (all schedules include a half day on Wednesdays)
Each schedule includes one weekend day
Bonuses paid on weekends
Shift differentials for night shifts
Training occurs during daytime hours; after training, flexibility is required with shifts ranging from Sunday-Wednesday or Wednesday-Saturday
Diagnose basic mechanical, software, network, and system failures using established procedures
Service and repair designated equipment to Canon standards and specifications
Maintain working knowledge and aptitude across multiple product groups, including troubleshooting and diagnostics
Meet and exceed customer expectations by providing efficient, responsive, and accurate field, shop, and on-site maintenance
Accurately maintain all technical information, field service reports, expense reports, and Canon property assigned
Provide guidance to less experienced technicians and manage technical information responsibly
Resolve escalated technical or customer service issues as requested across assigned territories

About You:

The Skills & Expertise You Bring Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include

COVID-19

vaccination and other measures relating to

COVID-19.

Do you meet these requirements?

Hold a High School diploma or equivalent experience required.
Possess a basic understanding of internet environments and the ability to successfully complete the 120-day introductory period and the PDIF (Printing and Digital Imaging Foundations) new-hire class.
Ability to travel (valid driver's license and acceptable driving record necessary).
Capable of functioning in a 24/7 environment, while performing shift work and on-call rotations.
Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises.
Must be able to lift 50 pounds and be active more than 50 percent of the time (walking, standing, stooping/kneeling).\nIn accordance with applicable law, we are providing the anticipated rate for this role:$19.00
25.49 hourly.\nThis role is eligible for a transportation allowance. Company Overview About our Company
Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years

•. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at www.usa.canon.com and connect with us on LinkedIn at https://www.linkedin.com/company/canonusa. Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer You'll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks!

Employee referral bonus
Employee discounts
\"Dress for Your Day\" attire program (casual is welcome, based on your job function)
Volunteer opportunities to give back to our local community
Swag! A Canon welcome kit and official merch you can't get anywhere else
Based on weekly patent counts issued by United States Patent and Trademark Office.

\nAll referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://www.usa.canon.com/about-us/life-at-canon/benefits-and-compensation We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers' site https://www.usa.canon.com/about-us/life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at https://www.usa.canon.com/about-us/life-at-canon. #CUSA Workstyle Description Full-Time On Site

This position requires full-time presence at your assigned office(s)/worksite(s)/territory on your scheduled work days.

Posting Tags #PM19 #LI-FL1 Need help finding the right job? 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