IT Administrator

GREEN GARBOLOGY LLC

Denton, TX Job Details Full-time $40 - $50 an hour 13 hours ago Benefits Flextime Qualifications Mobile device support Software deployment Alarm & access control systems Equipment troubleshooting Windows Android Driving Desktop (troubleshooting support) Computer management Project task coordination Networking equipment (troubleshooting support) Mobile device management Hardware management Managing projects System deployment Physical security system troubleshooting Network infrastructure management Desktop administration Hardware diagnostics Security technology solutions implementations

Full Job Description Position Summary:

This position is tasked with providing technical support for company devices and maintaining IT infrastructure and systems. These systems are primarily Google Workspace, Slack, Service Fusion CRM, and Ubiquiti networking equipment.

Helpdesk Technical Support:

Onboard new employees on company devices and software. Provide in-person or remote assistance for software and hardware troubleshooting.

Company-Owned Devices:

Deployment of company-owned mobile devices and computers.

Company Accounts and Access:

Deployment of user accounts for company software, including: Google Workspace, Slack, Service Fusion Maintains access policy to maintain organizational information security.

CRM Software:

Support operational and administrative workflow in Service Fusion by managing users, customer accounts.

Network and Security Infrastructure:

Deploy and manage network infrastructure for office locations, including upstream ISP connection, gateways, routers, and other necessary networking equipment. Deploy and manage security infrastructure for office locations, including electronic locks, door alarms, Ubiquiti security cameras, and other necessary security equipment.

Website and Web Infrastructure:

Assist admin with development and updates for company website and backend services.

Necessary Qualifications:

Ability to self-manage multiple work tasks. Position will require managing and tracking multiple projects and issues at once, as well as coordination with both the office Admin and external service providers/support. Willingness to drive long distances (as much as 5hrs one way) as needed to assist satellite offices. Willingness to learn new skills as the company adopts new software or practices. A working knowledge of Windows 11 and Android OS to provide technical support to employees. Ability to troubleshoot hardware and software issues with desktop and cellular devices as well as networks. Familiarity with any of the following systems: Google Workspace, Slack, Service Fusion, Ubiquiti Networking Equipment Previous experience with deployment of networking and security systems. Previous experience providing remote technical support. Previous experience with endpoint management and device onboarding. An understanding of best practices for organizational and device security. Standard Business Hours are Mon - Friday 7:30am-4:30pm, with an hour break for lunch. Minimum 30 hours per week to maintain full-time status, and Maximum 40 hours per week. Ability to work overtime as approved. Ability to flex time as approved.