IT Operations Professional Siemens - 4.0 Grand Prairie, TX Job Details Full-time $67,544 - $115,790 a year 11 hours ago Qualifications Non-technical user support Cloud identity and access management (IAM) IT user and group management System maintenance Patch management Hardware management Industrial equipment Access control management Cross-functional communication Server hardware support IT department experience Production troubleshooting Full Job Description Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. Improving how we live, work, and move today and for the next generation! We know that the only way a business thrive is if our people are thriving. That is why we always put our people first. Our global, diverse team would be happy to support you and challenge you to grow in new ways. Who knows where our shared journey will take you. Transform the every day with us! We are seeking a versatile IT/OT Operations Professional to support the technology infrastructure of our 24/7 manufacturing site. This role is critical to maintaining business continuity across IT and OT environments, including end-user support, servers, networks, industrial devices, and production applications. The ideal candidate is a hands-on generalist who thrives in fast-paced settings, solves complex problems, and works closely with production teams. You will make an impact by: Technical Leadership & Problem Solving Apply systems-thinking and structured troubleshooting to resolve complex issues. Diagnose and remediate technology problems affecting 24/7 production. Identify emerging risks and implement proactive mitigation measures. IT/OT Infrastructure Support Provide daily on-site support for servers, clients, industrial PCs, shop-floor devices, SCADA components, and network infrastructure. Ensure all IT/OT hardware and software assets are up-to-date, secure, compliant, and maintained. Participate in a rotating on-call schedule to ensure high system availability. Systems Administration Support and contribute to administration of: Windows, application, Database servers Network infrastructure (switching, routing, firewalls, VPN, wireless) Client systems and endpoint management File shares and local storage Identity and access management (AD, Azure AD) Azure cloud services and hybrid environments MES-adjacent systems, SCADA components, Production-critical printing and UL Certified printing systems Collaborate with managed service providers for enterprise-level systems support and escalations. Cross-Functional Collaboration Support production personnel and plant end users. Plan and execute IT asset lifecycle activities. Partner with project managers and engineering teams on IT/OT initiatives. Cybersecurity & Compliance Implement and enforce cybersecurity standards aligned with IT/OT best practices. Support vulnerability management, access governance, patching, and audit-readiness. Promote strong cyber hygiene and data protection across the site. Documentation & Governance Maintain accurate documentation for infrastructure, processes, and incident response. Contribute to and maintain IT asset management systems and CMDB entries. Develop training and guidance materials for plant personnel and compliance. You'll win us over by having the following qualifications:

Basic Qualifications:

3-5 years of experience in IT infrastructure or IT/OT support (manufacturing/industrial preferred) Broad knowledge of servers, networking, client systems, and enterprise IT fundamentals Ability to troubleshoot complex issues independently and logically Solid understanding of cybersecurity, patching, identity/access management, and compliance Excellent communication skills, with the ability to translate technical concepts for non-technical users Capable of working on-site in a fast-paced 24/7 production environment, including on-call rotation Legally authorized to work in the United States on a continual and permanent basis without company sponsorship

Preferred Qualifications:

Experience with Intune, Endpoint Central, and ISO imaging. Experience with Azure, hybrid cloud architectures, or cloud identity/security. Experience with OT environments, SCADA, industrial PCs, or plant-floor automation systems. Experience driving MSPs or external vendors to deliver results. Cybersecurity/Network/Endpoint certifications. Siemens

CPIN/CEIN

certified (highly sought after). About Siemens We are a global technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to sustainable transportation as well as advanced healthcare, we create technology with purpose adding real value for customers. Learn more about Siemens here. Our Commitment to Equity and Inclusion in our Diverse Global Workforce We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society, while ensuring that we attract the best talent based on qualifications, skills, and experiences. We welcome you to bring your authentic self and transform the everyday with us. #LI-SK1 #On-Site #siemenstradesperson #SiemensMFGcareer #MFGGrandPrairieTX #MFGTX $67,544 $115,790